Location: Hoar Cross Hall, Staffordshire
Contract Type: Full-time, Permanent
Reports to: The Bars Manager
At Hoar Cross Hall, we pride ourselves on delivering exceptional guest experiences in a stunning spa and hospitality environment. Our award-winning facilities, beautiful surroundings, and commitment to excellence make us one of the UK’s leading luxury spa destinations.
Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.
Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals….
The Role
We’re looking for an enthusiastic and motivated Bars Team Leader to join our Bars team at Hoar Cross Hall, part of the Hiddenwell collection. This is a fantastic opportunity for someone passionate about exceptional guest service and high-quality beverage experiences to lead our busy bar operations.
As Bars Team Leader, you’ll play a key role in ensuring smooth day-to-day running of our bar outlets, maintaining high standards of presentation, efficiency, and service delivery. You’ll lead by example, supporting and developing the bar team while ensuring every guest enjoys an outstanding experience.
Key Responsibilities
- Overseeing the daily operation of all bar areas, ensuring smooth service and exceptional standards.
- Leading, coaching and motivating the bar team to deliver outstanding customer experiences.
- Maintaining stock control procedures, including ordering, rotation, and accurate reporting of wastage.
- Supporting the Bars Manager in creating innovative drinks menus and seasonal promotions.
- Monitoring compliance with licensing laws, health & safety, and food hygiene standards.
- Managing rotas and staffing levels to ensure optimal service delivery.