Baskerville Operations and Resource Manager - IT Services - 107058 - Grade 8
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (46.0%).
Occupation Type
IT managers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£55,000
(£28.21 per hour)
Occupation rate applies
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Description
Job Description
Position Details
IT Services
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606
Grade: 8
Full Time, Fixed Term contract up to March 2031
Closing date: 12th April 2026
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from al
Position Details
IT Services
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606
Grade: 8
Full Time, Fixed Term contract up to March 2031
Closing date: 12th April 2026
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from al
l backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.
Find out more about the benefits of working for the University of Birmingham
Background
The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University’s resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University’s objectives, and helping everyone to understand the broader context within which we work.
Department Overview
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.
Find out more about the benefits of working for the University of Birmingham
Background
The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University’s resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University’s objectives, and helping everyone to understand the broader context within which we work.
Department Overview
Central IT Services at the University of Birmingham use complex, large-scale architectures based on Unix, Linux, Windows and cloud technologies, coupled with advanced storage solutions. These need to be configured and maintained to the highest possible standards of reliability, performance and quality. Business continuity and high service levels are demanded equally for mission-critical research services as well as for those relied on for teaching, learning and administration.
Advanced Research Computing (ARC) builds and runs (or buys-in) a range of specialist services for researchers, collectively known as BEAR (Birmingham Environment for Academic Research). Aimed at all disciplines, BEAR covers an increasingly broad spectrum of needs, ranging from the traditional HPC through storage and archiving solutions to collaboration and analytics tools. ARC also delivers Baskerville; a leading GPU accelerated National Compute Resource (NCR) and supports researchers using specialist regional and national services. Together with the national supercomputer ARCHER2 (Tier 1) and Birmingham’s own BEAR infrastructure, these supercomputers form a powerful resource for research.
Role Summary
Advanced Research Computing (ARC) builds and runs (or buys-in) a range of specialist services for researchers, collectively known as BEAR (Birmingham Environment for Academic Research). Aimed at all disciplines, BEAR covers an increasingly broad spectrum of needs, ranging from the traditional HPC through storage and archiving solutions to collaboration and analytics tools. ARC also delivers Baskerville; a leading GPU accelerated National Compute Resource (NCR) and supports researchers using specialist regional and national services. Together with the national supercomputer ARCHER2 (Tier 1) and Birmingham’s own BEAR infrastructure, these supercomputers form a powerful resource for research.
Role Summary
The post holder will be part of the Advanced Research Computing Team (ARC) in IT Services, a well-respected and highly performant team with a national and international profile. The Baskerville Operations and Resource Manager is a key administrative and organisational position designed to maximise the success of Baskerville by coordinating many aspects of its operation and resources (both human and financial).
The post holder will collaborate closely with technical, administrative and research colleagues from many different parts of the University. They will identify potential issues and problems, and communicate and liaise effectively to try to minimise the impact of issues and maximise the benefits of the Baskerville supercomputer and team, as well as promoting the adoption of best practices.
Reporting to the Head of ARC, the post holder will liaise closely with the Director and Deputy Director of Baskerville, supporting them with UKRI reporting and varied administrative requirements relating to Baskerville. The role includes overseeing statistics and monitoring related to Baskerville’s usage and performance, providing regular reports to senior stakeholders, and liaising with staff from both Finance and Research Strategy and Services Divisions regarding cost management and reporting. The role also requires identifying funding opportunities to support the growth of Baskerville and assisting ARC leadership in preparing business cases for University committees. The role supports ARC’s group leaders in coordinating activity and communication across ARC teams to ensure effective delivery and operation of Baskerville, maintaining a prioritised overview of tasks and staffing, and assisting ARC staff with administrative requirements, such as UKRI timesheet submissions.
Main duties
The post holder will collaborate closely with technical, administrative and research colleagues from many different parts of the University. They will identify potential issues and problems, and communicate and liaise effectively to try to minimise the impact of issues and maximise the benefits of the Baskerville supercomputer and team, as well as promoting the adoption of best practices.
Reporting to the Head of ARC, the post holder will liaise closely with the Director and Deputy Director of Baskerville, supporting them with UKRI reporting and varied administrative requirements relating to Baskerville. The role includes overseeing statistics and monitoring related to Baskerville’s usage and performance, providing regular reports to senior stakeholders, and liaising with staff from both Finance and Research Strategy and Services Divisions regarding cost management and reporting. The role also requires identifying funding opportunities to support the growth of Baskerville and assisting ARC leadership in preparing business cases for University committees. The role supports ARC’s group leaders in coordinating activity and communication across ARC teams to ensure effective delivery and operation of Baskerville, maintaining a prioritised overview of tasks and staffing, and assisting ARC staff with administrative requirements, such as UKRI timesheet submissions.
Main duties
- Manage ARC’s Baskerville day to day operations to meet contractual service levels and user expectations.
- Integrate and co-ordinate operational activity across ARC teams involved in delivering and supporting Baskerville, facilitating prioritisation, communication, and effective workload planning.
- Coordinate communication and working relationships between ARC staff and the Baskerville Director and Deputy Director, ensuring smooth operational and strategic alignment, including the allocation of UoB’s share of the system.
- Support the Director with all UKRI-related reporting, administrative tasks, and governance requirements.
- Support the Head of ARC and ARC group leaders in the development of the service to ensure continuing delivery of the effective operation of Baskerville.
- Manage the collection, monitoring and reporting of Baskerville usage and performance statistics (uptime, utilisation, user demographics), providing regular reports to the Director, Head of ARC, RCMC and DRC.
- Work with the Research Strategy and Services Division to oversee Baskerville budgets, ensuring expenditure aligns with plans, and contributing to forecasting and financial monitoring.
- Educated to Degree level (or equivalent qualifications) plus significant relevant practical experience – where no equivalent qualification is held substantial practical relevant experience and expertise in a series of progressively more demanding roles will be required.
- Evidence of literacy and numeracy, with the ability to write clearly for a variety of audiences, and to produce and analyse source material, information and data.
- Authoritative knowledge of the work practices, processes and procedures relevant to the role, including broader sector/commercial awareness.
- Relevant experience supporting technical teams with administrative, financial or operational matters, ideally within a University or research environment.
- Excellent attention to detail and ability to communicate information clearly.
- Strong organisational and project management skills.
- Excellent interpersonal and communication skills (written and verbal).
- Effective customer and stakeholder relationship management.
View our staff values and behaviours here
Use of AI in applications:
We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone on our website .
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone on our website .