Bid Desk Administrator

At Westcoast, we take pride in distributing some of the most renowned global IT brands to resellers, retailers, and organizations across the UK and beyond. As an innovative and inclusive company, we thrive on teamwork and the diverse talents of our people. We invite you to turn your passion into a rewarding career with us!

The Job Role

You will bring your knowledge and experience of understanding Westcoast’s key vendor deal registration and bid pricing processes, so we can engage in opportunities earlier and help our partners close deals. You will work closely with the Vendor and Westcoast sales teams and aid with structure and document complex deals. This is a 1-year contract, covering maternity leave.

Location: Theale / Remote hybrid.

Your Day-to-Day Responsibilities Will Include

• Review and consolidation of material details around the opportunity from customers, provide guidance and seek approvals and manage escalations to the vendor sales organization and Deal Desks.
• Raise bid requests within the vendor portals within SLAs
• Supporting the Sales team in the areas of pricing, approvals and training

Developing best practice for fulfilling non-standard deals

Manage portal workflows

Troubleshooting, resolving issues and managing the escalation process.

Bid Desk Admin will be responsible for making all deals practises documented, communicated

Drive incremental margin to Westcoast by proactive bid management (where possible)

Work closely with sales teams to drive conversion rates

Is this the role for you?

Skills

To be successful in this role you will have some of the following skills and experience and the desire to develop in other areas:

• Excellent communication skills (written, verbal, interpersonal) plus an excellent telephone manner.
• Well organised.
• A good working knowledge of Excel, Word.
• Minimum of 1 years’ experience of a sales admin environment.
• Strong, sales process background.
• Able to demonstrate an ability to prioritise workloads, and personal time management
• Ability to work under changing timelines.
• Good collaboration skills
• Experience using Dynamics 365 and Westcoast Vendor’s portals (not mandatory - training provided if needed)
  
  

What’s in It for You?

This is a fantastic opportunity to immerse yourself in the IT industry, build lasting relationships, and grow with a Sunday Times Top Track 100 company.

• Growth Opportunities: We offer training and development opportunities to help you reach your full potential. Whether it’s funded apprenticeships, work-based studies, or professional qualifications, we’ve got you covered.
• Generous Benefits Package: Enjoy 25 days of holiday, employee referral bonuses, perks and discounts. (Theale only – New fully equipped gym available 24/7).
• Wellbeing Support: Access to Westcoast Wellbeing services including mental health counselling, virtual GP services, physiotherapy, life insurance, eye care schemes, and more.
• Community & Connection: Our teams enjoy social and charitable events throughout the year, fostering a strong sense of belonging.
  
  

What’s Next?

If you’re ready to join a company that values its people and rewards success, click apply to start the quick application process (5-6 mins).

Please note: Due to the high volume of applications, we may not be able to provide individual feedback for every candidate. If you don’t hear from us within 14 working days, we’ve moved forward with other applicants for this role, but we encourage you to explore future opportunities with us.