Billing & Collections Specialist

CompanyFragomen

LocationSheffield, England, United Kingdom

Posted At2/26/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (27.0%).

Occupation Type

Financial administrative occupations not elsewhere classified.

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Fragomen. For the most up-to-date job details, please visit the official website by clicking "Apply Now."

Description

Billing & Collections Specialist

Contract: Full-time, permanent

Team: EMEA Finance – Key Client Accounts

Office Location: Sheffield, UK

The role:

You will act as a subject matter expert, providing financial support and education for the business, whilst managing a range of finance processes and relationships for key clients. The role will involve being responsible for approving invoices in line with client protocols, checking invoicing data for accuracy and completeness, submitting Invoices to clients (both individually and in consolidated form) through e-billing, soft and hard copies, invoice query management, billing reporting and analysis, and client protocol development and documentation. You will manage the accounts receivable ledgers of key clients, performing collections activities and ensuring that forecasts are accurate, and payments reach the business within agreed payment terms.

What your day will look like:

Ensuring timely and accurate invoice submission to clients based on agreed upon timelines

Building and managing good working relationships with external clients

Approving invoices in line with client protocols with a heavy focus on accuracy

Managing of AR ledger & client debt with a focus on bringing payments into terms and providing written and verbal updates to the wider collections team

Providing regular AR reporting to clients

Managing invoice queries, providing efficient and accurate responses to the client within agreed SLA’s

Creating and maintaining protocols within the Client Protocol Library

Working with Management to review current processes with an eye on improving and documenting same

Processing credit card payments

Collaborating with other teams / stakeholders around the business to influence, train and educate on billing and finance matters

Reviewing and understanding Client Fee structures, billing, Invoice submission and collections processes

Being a subject matter expert and working on billing & collections projects

Supporting case management team and client with ad hoc reporting requests

Auditing client invoices for accuracy and produce consolidated billing reports / Invoices for clients

Leading the onboarding of new clients including creating and documenting the order to cash journey

Supporting the Finance Services Manager and Finance Services Supervisor with any ad hoc tasks

The team:

The team is focused on providing the highest level of service to some of Fragomen's biggest clients; putting our established client working relationships front and centre in everything we do.

We are all passionate about understanding our client’s needs and translating those into processes that can be relied upon to produce the best results. As subject matter experts we regularly challenge the status quo, to ensure we are working in the most effective ways and encourage all team members to have a voice and contribute.

What we are looking for:

Essential criteria:

Previous experience within finance, in a billing or collections role, with focus on managing order to cash processes for clients.
Proficiency in word processing, excel (including Vlookups, Count and Sum ifs & Pivot tables), internet and email systems.
Proven track record of client and senior stakeholder management; with the ability to present complex issues in a succinct manner and influence decision making

Able to demonstrate tangible results in resolving complex billing and collections problems

Strong communication skills

Complete tasks within agreed timeframes and in line with expectations

Be highly organised - simultaneously managing numerous initiatives and activities with attention to detail

Ability to be adaptive in a team where responsibilities and processes frequently change

What we offer:

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities.

At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UK offerings include:

Competitive Salary: We offer salaries that reflect your skills and experience

Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms

Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources

Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution

Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave

Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)

Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need

What to expect:

Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.

If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.

After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.

At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs

Who we are:

At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.

We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website – https://www.fragomen.com/about/responsible-business-practices.html.

Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.