Billing & Credit Controller (FTC)

In support of the Head of Accounts Receivable the role of Billing & Credit Controller is responsible for a portfolio of designated partner accounts. Dealing with the collection and recovery of global commercial debts through effective customer chasing, efficient query resolution, timely allocation of receipts and assisting with the accurate processing of invoices and credit notes.

Job requirements

• Have at least 2 years B2B credit control experience
• Previously dealt with a variety of accounts, processing and chasing transactional debt
• Have experience of dealing with customers on a global scale
• Previous exposure of working closely with a commercial sales team in a high-pressured environment
• Extremely confident in communicating via the phone; chasing debt, query resolution, negotiations etc
• Have experience or relevant exposure to billing / invoicing processes
• Previously used systems such as Sage, SAP, Oracle, Microsoft Dynamics Nav, Salesforce
• Have IT skills such as using VLOOKUP’s, pivot tables etc
• Be financially astute with a high level of numerical skills
• Financial awareness - understanding of the Sales Ledger, associated book-keeping and month end duties

Job responsibilities

• Be UNiDAYS first point of contact for credit control related activity for a designated portfolio of accounts, dealing with online retailers, media agencies and Affiliate Networks
• Assist with the monthly billing cycle; gain full knowledge and understanding of all billing and collection processes
• Chase and collect global debt in line with departmental metrics and company policy, such as DSO, CEI, aged debtor spread etc
• Proactively chase payment through e-mails and phone calls
• Resolve queries and disputes in a timely and effective manner
• Send dunning cycle letters
• Produce and distribute monthly statement of accounts
• Post and allocate bank receipts; accurately and promptly
• Identification and allocation of unallocated payments
• Assist with Bank reconciliations
• Take credit card payments over the phone (PCI compliance)
• Negotiate payment plans when required

This is your opportunity to Join the world’s largest student verification network and help shape the future of how brands connect with the next generation. We engage a community of 23M+ verified students and graduates across 115 markets, making us a truly global platform. Our brand is a powerhouse in the UK, and we’re rapidly accelerating our presence worldwide—especially in the US, Germany, India, France, Canada, and Australia.

We partner with 850+ of the world’s biggest brands, bringing their products and services to the hearts and minds of tomorrow’s professionals—driving engagement, building affinity, and delivering real results.

We offer a fast-paced, fun, and social working environment where you can truly make an impact. We believe work should enhance and complement your life, which is why we provide a flexible hybrid working model. While there are expectations to attend the London campus periodically, you and your manager will determine the most appropriate balance together, ensuring both your needs and the needs of the business are met.

We work hard at UNiDAYS, and we believe in fair compensation for that hard work. That’s why we’re proud to offer all employees full access to our comprehensive benefits package.

Our Perks Include

• 25 days holiday per year increasing with length of service, plus flexible bank holidays
• Competitive salaries
• 4pm finishes every Friday
• Company bonus scheme
• Company pension scheme
• Private health insurance (BUPA)
• Dental Insurance (BUPA)
• Income protection policy

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.