Billing Specialist
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SThree are pleased to announce we’re recruiting for a talented Billing Specialist to join our finance team in our Glasgow office.
In this role, you will support the Billing Manager in coordinating global billing operations, ensuring processes are efficient, effective, and scalable. You’ll be responsible for day-to-day billing activities, proactively resolving operational issues, and engaging with stakeholders to meet SLA targets and uphold our control framework.
About us
SThree is the global STEM workforce consultancy, fusing ambition, expertise and technology. We advise businesses, build expert teams and deliver project solutions, to outpace tomorrow, together.
We’ve been in STEM for more than 39 years– a global team with local expertise across specialist sectors in Engineering, Life Sciences and Technology.
We aspire to be the game-changers in STEM. We are all in, we build partnerships, we think big, and we do the right thing. We bring skilled people together, whatever the speed, scale and scope of the ambitions, to build the future.
What you'll be doing
- Processing daily billing accurately and within agreed SLAs
- Building strong working relationships with internal and external stakeholders to ensure smooth delivery of billing operations
- Processing credit note requests within SLAs
- Investigating billing queries and providing timely, satisfactory resolutions
- Updating and maintaining master data for client billing requirements
- Ensuring high standards of accuracy when creating accounts and processing documents
- Supporting cross‑team documentation processing during periods of leave or absence
- Updating billing reports as delegated by the Billing Manager
What you'll bring
- Strong background in customer service or administration
- Confident communicator who can engage with stakeholders at all levels
- Working knowledge of MS Word, Excel, PowerPoint and Outlook
- Excellent Customer Service skills
- Ability to work under pressure and attention to detail
- Speed & accuracy essential, to meet deadlines
What's in it for you?
- Hybrid working options for flexibility.
What we stand for...
We’re committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we’ll be happy to help.