Brokerage CSB Assistant
CompanyLeicester City Council
Location
Leicester, England, United Kingdom
Employment TypePart-time
Posted At4/21/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (37.0%).
Occupation TypeOther administrative occupations not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Leicester City Council. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Reference: REQ7021
Description: Part Time / 32 Hours Per Week / Permanent Brokerage team is responsible for brokering commissioned services for Leicester city council. Brokering Health and Social Care services primarily residential and domiciliary care but including taxi provision. We are a seven day a week service. You'll be joining a small task focused team of that consists of 6 Brokerage Officers, who source residential care and 3 CSB Assistants who source domiciliary care. Focusing on often time sensitive admin tasks you'll assist directly in the commissioning of care for vulnerable persons at home, supporting colleagues in the Integrated Crisis Response Service, Reablement and Hospital Discharge teams as well as the authorities social work teams. As key workers your work will help with the smooth discharging of people from our overstressed hospitals in a person centred and strength-based way. Hospitals rely on Local Authorities such as ours to give them crucial assistance in keeping beds available for those in need. This is a part time, permanent position working 32 hours, Wednesday to Sunday.You'll have flexibility in hybrid working being both office based, at Halford House or working remotely from home to suit your needs. The team are currently working at least 2 days in office with a mandatory team day on Monday but are flexible on the days that suit them for other office day. What you'll be doing As the first point of contact for all enquiries, customer requests and information requests to the team, resolving routine matters raised. You'll ensure the service runs smoothly by answering the telephone, responding to emails; resolving enquires in an efficient way. You'll be responsible for communicating with both our partner providers and the families of persons in need of care as part of the wider commissioning process. Maintaining accurate electronic filing systems and case notes to ensure all records are up-to-date and remain confidential. You will work as part of a team and with other teams to arrange care for persons in need of it across the city. What you'll need You'll have some experience of carrying out administration tasks, supporting meetings as well as have a good understanding of the importance of customer care. Using good verbal and written communication skills, you'll provide excellent customer service when resolving and responding to a variety of enquiries. With strong organisational skills, you
Description: Part Time / 32 Hours Per Week / Permanent Brokerage team is responsible for brokering commissioned services for Leicester city council. Brokering Health and Social Care services primarily residential and domiciliary care but including taxi provision. We are a seven day a week service. You'll be joining a small task focused team of that consists of 6 Brokerage Officers, who source residential care and 3 CSB Assistants who source domiciliary care. Focusing on often time sensitive admin tasks you'll assist directly in the commissioning of care for vulnerable persons at home, supporting colleagues in the Integrated Crisis Response Service, Reablement and Hospital Discharge teams as well as the authorities social work teams. As key workers your work will help with the smooth discharging of people from our overstressed hospitals in a person centred and strength-based way. Hospitals rely on Local Authorities such as ours to give them crucial assistance in keeping beds available for those in need. This is a part time, permanent position working 32 hours, Wednesday to Sunday.You'll have flexibility in hybrid working being both office based, at Halford House or working remotely from home to suit your needs. The team are currently working at least 2 days in office with a mandatory team day on Monday but are flexible on the days that suit them for other office day. What you'll be doing As the first point of contact for all enquiries, customer requests and information requests to the team, resolving routine matters raised. You'll ensure the service runs smoothly by answering the telephone, responding to emails; resolving enquires in an efficient way. You'll be responsible for communicating with both our partner providers and the families of persons in need of care as part of the wider commissioning process. Maintaining accurate electronic filing systems and case notes to ensure all records are up-to-date and remain confidential. You will work as part of a team and with other teams to arrange care for persons in need of it across the city. What you'll need You'll have some experience of carrying out administration tasks, supporting meetings as well as have a good understanding of the importance of customer care. Using good verbal and written communication skills, you'll provide excellent customer service when resolving and responding to a variety of enquiries. With strong organisational skills, you
'll be able to work under pressure, in a fast-paced environment; ensuring telephone enquiries are answered in an efficient manner. You'll have proficient IT skills to carry out general administrative tasks, maintain records and databases and produce simple reports to aid service delivery. Working with speed, accuracy, and high attention to detail, to deliver a high-quality frontline service. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at out benefits calculator. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build acouncil that is fitting and representative of our great city. That's why we've designed ourrecruitment process to put you at your ease, make you feel welcome and bring the best out of you.We'll do all we can to make our recruitment process as fair as possible. To help you with yourapplication,take a look at the ‘our approach to recruitment' page. If you'd like a chat before applying, feel free to contact Chris Egan at 0116 454 1843 or email at Chris.egan@leicester.gov.uk
Region: Central
Location: Hybrid working - Home and Leicester City Offices
Salary: *GBP*21,445 - *GBP*21,781 Per Year
Package: Total benefit value (includes pension contribution and full holiday entitlement): *GBP*29,699
Contractual hours: 32
Basis:
Region: Central
Location: Hybrid working - Home and Leicester City Offices
Salary: *GBP*21,445 - *GBP*21,781 Per Year
Package: Total benefit value (includes pension contribution and full holiday entitlement): *GBP*29,699
Contractual hours: 32
Basis:
Part time,
Part Time / 32 Hours Per Week / Permanent
Brokerage team is responsible for brokering commissioned services for Leicester city council. Brokering Health and Social Care services primarily residential and domiciliary care but including taxi provision. We are a seven day a week service.
You’ll be joining a small task focused team of that consists of 6 Brokerage Officers, who source residential care and 3 CSB Assistants who source domiciliary care. Focusing on often time sensitive admin tasks you’ll assist directly in the commissioning of care for vulnerable persons at home, supporting colleagues in the Integrated Crisis Response Service, Reablement and Hospital Discharge teams as well as the authorities social work teams.
As key workers your work will help with the smooth discharging of people from our overstressed hospitals in a person centred and strength-based way. Hospitals rely on Local Authorities such as ours to give them crucial assistance in keeping beds available for those in need.
This is a part time, permanent position working 32 hours, Wednesday to Sunday.You’ll have flexibility in hybrid working being both office based, at Halford House or working remotely from home to suit your needs. The team are currently working at least 2 days in office with a mandatory team day on Monday but are flexible on the days that suit them for other office day.
What You’ll Be Doing
As the first point of contact for all enquiries, customer requests and information requests to the team, resolving routine matters raised. You’ll ensure the service runs smoothly by answering the telephone, responding to emails; resolving enquires in an efficient way. You’ll be responsible for communicating with both our partner providers and the families of persons in need of care as part of the wider commissioning process. Maintaining accurate electronic filing systems and case notes to ensure all records are up-to-date and remain confidential. You will work as part of a team and with other teams to arrange care for persons in need of it across the city.
What You’ll Need
Part Time / 32 Hours Per Week / Permanent
Brokerage team is responsible for brokering commissioned services for Leicester city council. Brokering Health and Social Care services primarily residential and domiciliary care but including taxi provision. We are a seven day a week service.
You’ll be joining a small task focused team of that consists of 6 Brokerage Officers, who source residential care and 3 CSB Assistants who source domiciliary care. Focusing on often time sensitive admin tasks you’ll assist directly in the commissioning of care for vulnerable persons at home, supporting colleagues in the Integrated Crisis Response Service, Reablement and Hospital Discharge teams as well as the authorities social work teams.
As key workers your work will help with the smooth discharging of people from our overstressed hospitals in a person centred and strength-based way. Hospitals rely on Local Authorities such as ours to give them crucial assistance in keeping beds available for those in need.
This is a part time, permanent position working 32 hours, Wednesday to Sunday.You’ll have flexibility in hybrid working being both office based, at Halford House or working remotely from home to suit your needs. The team are currently working at least 2 days in office with a mandatory team day on Monday but are flexible on the days that suit them for other office day.
What You’ll Be Doing
As the first point of contact for all enquiries, customer requests and information requests to the team, resolving routine matters raised. You’ll ensure the service runs smoothly by answering the telephone, responding to emails; resolving enquires in an efficient way. You’ll be responsible for communicating with both our partner providers and the families of persons in need of care as part of the wider commissioning process. Maintaining accurate electronic filing systems and case notes to ensure all records are up-to-date and remain confidential. You will work as part of a team and with other teams to arrange care for persons in need of it across the city.
What You’ll Need
You’ll have some experience of carrying out administration tasks, supporting meetings as well as have a good understanding of the importance of customer care. Using good verbal and written communication skills, you’ll provide excellent customer service when resolving and responding to a variety of enquiries. With strong organisational skills, you’ll be able to work under pressure, in a fast-paced environment; ensuring telephone enquiries are answered in an efficient manner. You’ll have proficient IT skills to carry out general administrative tasks, maintain records and databases and produce simple reports to aid service delivery. Working with speed, accuracy, and high attention to detail, to deliver a high-quality frontline service.
What We Can Offer You
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at out benefits calculator.
Join us
We’re committed to recruiting a diverse and highly-talented workforce as we continue to build acouncil that is fitting and representative of our great city. That’s why we’ve designed ourrecruitment process to put you at your ease, make you feel welcome and bring the best out of you.We’ll do all we can to make our recruitment process as fair as possible. To help you with yourapplication,take a look at the ‘our approach to recruitment’ page.
If you'd like a chat before applying, feel free to contact Chris Egan at 0116 454 1843 or email at Chris.egan@leicester.gov.uk
What We Can Offer You
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at out benefits calculator.
Join us
We’re committed to recruiting a diverse and highly-talented workforce as we continue to build acouncil that is fitting and representative of our great city. That’s why we’ve designed ourrecruitment process to put you at your ease, make you feel welcome and bring the best out of you.We’ll do all we can to make our recruitment process as fair as possible. To help you with yourapplication,take a look at the ‘our approach to recruitment’ page.
If you'd like a chat before applying, feel free to contact Chris Egan at 0116 454 1843 or email at Chris.egan@leicester.gov.uk