Burberry Senior Manager, Retail Excellence
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (57.0%).
Occupation Type
Managers and directors in retail and wholesale
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
Job Purpose
This role is dedicated to building a powerful culture of Burberry training that upskills, inspires, and elevates our store teams. You will champion the adoption of essential learning mindsets, embed our selling ceremony, and drive flawless in-store execution to strengthen team capability, engagement, and performance. Central to this role is developing, coaching, and motivating our regional Field Trainers to deliver commercial impact and enhance the client experience. You will create high-quality, compelling, and regionally tailored collection training aligned with business and buying strategies, while bringing strong fashion culture expertise, styling talent, and deep competitive awareness to shape confident, fashion-forward teams.
Responsibilities
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
Job Purpose
This role is dedicated to building a powerful culture of Burberry training that upskills, inspires, and elevates our store teams. You will champion the adoption of essential learning mindsets, embed our selling ceremony, and drive flawless in-store execution to strengthen team capability, engagement, and performance. Central to this role is developing, coaching, and motivating our regional Field Trainers to deliver commercial impact and enhance the client experience. You will create high-quality, compelling, and regionally tailored collection training aligned with business and buying strategies, while bringing strong fashion culture expertise, styling talent, and deep competitive awareness to shape confident, fashion-forward teams.
Responsibilities
People management and development
- Set clear objectives, plan and measure deliverables to achieve the commercial target
- Responsible for the management and development of regional field trainers
- Inspire and drive engagement of the Retail Training community by role modelling and apply a mentoring and coaching approach
- Partner with the Regional Training teams to develop in-store training programs
- Animate and develop 101 stylists to further embed brand values and drive performance at the store level.
- Ensure the coherence of the Collections training delivered to stores: meaningful client engagement, story tell, product expertise and styling approach to inspire our teams and execution is store.
- Partner with Central Commercial in implementing, developing, and assessing existing and new programs.
- Demonstrate consistent leadership and assertive communication, having the ability to understand market constraints and challenges and tailor the approach of our programs.
- Ensure the right level of skills and commitment on coaching and developing, giving support to our Retail Learning community as well the store teams.
- At least 8 years in retail training.
- Experience in retail sales from fashion and luxury brands
- People driven, ability to transmit passion and knowledge.
- Capacity to deliver feedback at any level in the organisation.
- Presence on the field (60% of the time), focus on ff stores
- Action oriented with a drive for results.
- Capacity to facilitate and lead training sessions