Business Analyst
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Location: Ipswich
12 Month FTC
The Role
In 2025, the Willis Re’s Client Servicing and Operations (CS&O) function was formed, which included hiring of key resources, implementing key systems for processing business, documenting key processes and controls, and their subsequent implementation. A key objective for 2026 is to identify and deliver improvements to those processes, leveraging automation, AI and other technology .
This role is business facing with exposure to treaty business operational processes for placing and servicing Treaty Reinsurance, and at times technology and the underlying mechanics of systems and architecture.
The role will require not just understanding of the business requirements but also a pragmatic and “outside of the box” thought process to ensure all relevant options are considered.
About You
Key Responsibilities:
Work closely with Client Services and Operations to identify high-impact automation opportunities, translating complex business needs into scalable technical specifications.
Lead collaborative workshops with SMEs take current "As-Is" processes and map optimised "To-Be" automated states, focusing on reducing repetitive manual activity and human error.
Document business requirements using appropriate software to fulfil:
- Process Design “To-Be”
- Business Requirements Documents
- User story and acceptance criteria definition
- Data analysis and transformation mapping
- Support business stakeholders with potential options for consideration, capturing and resolving queries relating to technology implementations and defined processes.
- Validating business requirements have been met by systems and processes along side supporting business UAT.
Manage the end-to-end logic for data migration and transformation, ensuring that automated inputs/outputs remain accurate across integrated platforms
- Experience:
Required Experience:
- London Market reinsurance and or insurance.
- Extensive experience as a Business Analyst ideally within the (Re)insurance industry.
- Familiarity of documenting requirement in Azure Dev Ops, JIRA or similar.
Desired Experience:
- Eclipse Broking software.
- London Market Broking operations.
- Treaty Reinsurance .
- Working with 3rd party vendors such as AI and automation firms to deliver process improvements
- Skills: Strong analytical skills, attention to detail, and the ability to manage multiple tasks simultaneously. Excellent communication and negotiation skills.
- Education: Educated to A level standard or equivalent
- Certifications: Relevant industry certifications are an advantage but not essential
About Willis Re
We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. Our approach is relationship-driven, transparent and outcome-focused.
At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management.
The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an ability to leverage data, statistical models and advanced technologies with the best knowledge and expertise to deliver more efficient and effective reinsurance outcomes. This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future led and forward thinking.
Willis Re will also leverage recognized technical expertise from WTW’s Insurance Consulting & Technology business including their advanced modeling and analytical capabilities. Alongside this will be WTW’s Research Network, an award-winning business supporting and influencing science to improve the understanding and quantification of risk.
About Willis Re
We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. Our approach is relationship-driven, transparent and outcome-focused.
At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management.
The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an ability to leverage data, statistical models and advanced technologies with the best knowledge and expertise to deliver more efficient and effective reinsurance outcomes. This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future led and forward thinking.
Willis Re will also leverage recognized technical expertise from WTW’s Insurance Consulting & Technology business including their advanced modeling and analytical capabilities. Alongside this will be WTW’s Research Network, an award-winning business supporting and influencing science to improve the understanding and quantification of risk.