Business Development Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

How will you make an impact in this role?

Commercial payment products for small and medium sized businesses, are an integral part of the business strategy for Card Services UK, and the SME market segment remains a strong opportunity for outstanding growth. To support this goal, we require additional Business Development Managers for our SME Sales Team in Brighton. This is a telephone-based role (no face-to-face client interaction), specifically, providing consultative dialogue to inform and close sales and increase American Express share in the SME segment. Candidates must have a proven track record of driving results in sales and / or B2B cold-calling environments. Strong communication skills are critical. Success will be measured by the ability to engage / motivate prospects, effective pipeline management, and spend generated by the Card Members signed.
Responsibilities:

• The primary focus is contacting FD's, CFOs, CEOs and directors, or anyone who is a decision maker in the SME space targeting UK companies with revenues from £1m to £50m, in relation to their business spend.
  
• Consultative sales approach to inform and close sales, whilst explaining the benefits of our business and corporate suite of products to unlock profitable spend volume
  
• Make daily calls to prospects whilst being responsible for the entire sales cycle, building and managing own pipeline; from prospecting new companies via outbound activities, qualifying leads to opportunity level, closing sales, whilst delivering solutions tailored to each prospect.
  
• Maintain high level of products and services knowledge including features and benefits, competition in the financial services space, and relevant developments in target industries.
  
• Work with internal teams to provide all relevant information to support Clients application journey.
  
• Achieve Premium products sales targets to steer bottom line growth.
  
• Adherence to sales policies, procedures, and compliance standards.
  

Minimum Qualifications:

• Previous sales experience, ideally in a B2B telesales environment.
  
• Consultative selling experience and proven track-record of meeting and exceeding sales goals in a sales/cold calling environment.
  
• Demonstrated track record of managing lead pipeline through complex sales cycles to drive the end to end sales process.
  
• Self-driven and results oriented with a positive outlook and a clear focus on over delivering on targets with high levels of initiative, self motivation and time management.
  
• Excellent oral and written communication, relationship building and problem solving abilities
  
• Proven expertise identifying key decision makers within an organisation and articulating the benefits of a product or service, using objection handling skills.
  
• Strong business acumen, entrepreneurial spirit and the ability to develop understanding of the market and identify potential new clients.
  
• Minimum Qualifications: Proficiency in using CRM, prospecting / sales enablement tools.
  

Non-considerations for sponsorship:
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities