About Us

HSB (UK and Ireland) , is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland.

HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty.

Collectively HSB is the UK and Ireland’s only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers.

Please see our website for more information.

Job title

Business Development Manager

Location

Regional - Midlands Patch

Division

Commercial

Reporting to

Head of Sales

Job Purpose

The Business Development Manager (BDM) is responsible for driving growth and market penetration of Latent Defects Insurance (LDI) and associated products and services within a particular geographical region. This role focuses on generating new business via relationships with a wide range of interested parties including developers, contractors, housing associations and construction professionals.

Key Responsibilities:

Market Development/Strategy

Develop and execute regional growth strategies aligned with company objectives. Eg developers, builders, and housing associations and strategic partners
Identify and target new business opportunities across defined segments within residential, commercial, and mixed-use developments.
Have a clear engagement plan and rhythm, that ensures engagement both externally and internally up to and including account plans for key relationships.

Client Engagement

Using your defined plans, build meaningful relationships across identified target clients. (Across LABC network if relevant)
Develop comprehensive stakeholder maps, utilising your own identified relationships. Also engaging internal stakeholders to broaden our relationships and influence with partners.
Demonstrate/identify understanding of clients challenges both practically and strategically. Therefore devising with the help of the business, a compelling proposition for our clients.
Comprehensive understanding of clients pipelines to help maximise opportunities for growth and planning within the business.
Act as a trusted advisor, being the key contact for the business with agreed accounts.

Internal Engagement

Develop and regularly maintain comprehensive sales data and management information using the company pipeline tool.
Communicate effectively sales performance, forecasts and ongoing activity to ensure other colleagues are engaged and supporting accordingly.
Collaborate with key internal functions ensuring we are making us easy to do business with from a client perspective.
Act as the primary contact for our regional clients ensuring the business the business is aligned to the correct client and business outcomes e.g. debt collection, certificate issuance etc.
Work closely with Sales Support to ensure clear expectations and workloads are set. Therefore maximising client engagement and positive outcomes.

Product & Technical Knowledge

Maintain deep understanding of all IDI products, including coverage terms, technical requirements, and underwriting criteria.
Maintain a deep understanding of our additional services e.g. Building Control, Training. Having a clear understanding and ability to present to client the benefits that these proposition can provide.

Provide feedback to proposition development team to enhance offerings and competitiveness

Targets

Meet and where possible exceed the yearly targets for all products and services
Ensure the pipeline is used to show the route path to targets being achieved.
Working with other departments e.g. Strategic Sales to ensure alignment of targets and engagement

Skills & Experience

Proven experience in business development or sales within financial services, insurance, construction, or property sectors
Proven strategic and planning capability that translates into business productivity
Comprehensive data-driven mindset that allows for consistent planning and effort
Excellent communication, negotiation, and relationship-building skills
Successful stakeholder management skills across complex organisations

Qualifications and Educational Requirements:

Bachelor's degree in Business, Marketing, or a related field (preferred)
Professional certifications in sales, business development, or financial services (desirable)
Evidence of continued professional development in strategic planning or stakeholder engagement

Personal Attributes

Commercially astute – understands market dynamics and business drivers
Strategic thinker – able to see the bigger picture and plan accordingly
Proactive and self-motivated – takes initiative and drives activity without constant direction
Relationship-focused – builds trust and rapport with clients and colleagues
Resilient and adaptable – remains effective under pressure and adjusts to changing priorities
Collaborative – works well across teams and departments to achieve shared goals
Detail-oriented – ensures accuracy in planning, reporting, and client engagement

Credible and professional – presents confidently and maintains high standards

Customer-centric – prioritises client needs and delivers value

Analytical mindset – uses data and insight to inform decisions and strategies

Effective communicator – clear, persuasive, and engaging in both written and verbal formats

Results-driven – focused on achieving targets and delivering measurable outcomes

Diversity, Equity & Inclusion

At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Benefits

Opportunity to earn commission of up to £60k depending on the achievement of agreed targets
25 days Annual Leave + Bank Holidays + Well-being days
10% Pension contribution from day 1
Eligibility for an Annual Bonus
Private Medical Insurance
Life Assurance
Wellbeing and Development Scheme + EAP
Study & continuing Professional Development Support
Hybrid Working

Business Development Manager

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