Business Development Manager

Job title: Business Development Manager
Salary: From c£45,000 dep on exp + bonus + benefits
Location: Field-based/hybrid (2-3 days in the field, rest of week flexible)
Job type: Permanent
Hours: Full-time

The role

We are currently looking to recruit a Business Development Manager to join our team here at The London Clinic.

If you're a natural relationship-builder with a spark for sales and a genuine understanding of healthcare, this is your chance to make a real impact at one of London's most respected private hospitals. In this role, you'll be out and about across the capital, building trusted relationships with private and NHS GPs, championing our consultants and services and turning conversations into confident referrals that deliver outstanding patient outcomes. You don't need to be a seasoned BDM heavyweight, but you do need that 'salesability', resilience and a proactive mindset, plus a solid grounding in hospitals and patient pathways (NHS, private or self-pay). From hosting GP events and webinars to spotting new practices, managing key accounts and opening new doors, this is a varied, people-facing role where ambition is encouraged, personality counts, and progression is very real, all while helping GPs feel confident they're making the very best recommendations for their patients.

About us

Established in 1932, The London Clinic is one of the UK's largest private hospitals, with eight state-of-the-art facilities in the heart of London's medical community around Harley Street. As a charity, we reinvest in cutting-edge treatments, technology, and facilities to benefit our patients, staff, and the wider community.

We offer a comprehensive range of services, from complex medical and surgical procedures to specialist cancer care. The London Clinic is known for its supportive, collaborative culture where every contribution is valued, guided by our core values: We go further, We work as one, We personalise care.

Key Duties

Key Account Management & Business Development

• Achieve agreed revenue, referral and activity targets
• Manage and grow a defined portfolio of consultant and referrer accounts in line with hospital strategy
• Build and maintain strong relationships with consultants, practice staff, GPs and key external stakeholders to increase private practice share
• Develop, implement and review targeted account plans to drive consultant and service growth
• Analyse consultant, referral and market data to identify trends, opportunities and barriers to growth
• Proactively identify and resolve obstacles to consultant practice and service development
• Recruit and onboard consultants in line with the hospital's strategic plan
• Actively promote the hospital's services and referral pathways to all relevant referrer groups
• Represent the hospital through a high level of face-to-face engagement with targeted consultants and referrers
• Plan and deliver consultant and referrer meetings, forums and engagement events
• Gather and report competitor and market intelligence to inform strategy
• Work collaboratively with commercial, marketing, operational and clinical teams to grow services and enhance the hospital's profile

Strategic Reporting & Analysis

• Prepare and present regular performance reports on revenue, activity, trends and business opportunities
• Conduct specialty and service reviews, identifying gaps and making recommendations for growth
• Contribute to business planning and budgeting processes and manage relevant budgets
• Monitor healthcare market developments and competitor activity, identifying risks and opportunities
• Maintain accurate CRM and account management records to support reporting and decision-making

Skills and Experience

• Strong relationship building capability
• Proven advanced sales and negotiation skills
• Excellent interpersonal, communication (written and verbal), including listening, negotiation and facilitation
• Exceptional planning, organisational and time-management skills
• Confident in presenting to others
• Ability to engage and liaise effectively with internal and external stakeholders of all roles and seniorities
• Strong numerical and analytical skills, being able to manipulate and analyse data from a variety of sources
• IT literacy
• Account Management experience
• Proven business development experience, particularly in developing and growing accounts over time
• Demonstrated success in working in a commercial, targeted environment and consistently achieving personal revenue/activity targets
• Planning, executing and leading events
• Experience in private hospital/healthcare industry
• Naturally results driven
• High levels of determination and initiative
• Self-motivated, proactive, enthusiastic and transparent

Benefits

We offer a range of benefits including flexible working and great career opportunities. Our core benefits are:

• Private Medical Insurance
• Contributory pension scheme (total contribution up to 20%)
• 25 days holiday plus bank holidays
• Life assurance
• Travel season ticket loan
• Family friendly benefits
• A range of retail discounts
• Excellent career development; with clear career pathways and access to further education

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

​​​​​​​The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.