Business Manager

Business Manager

Nest Invest

London (Hybrid working)

Nest Invest is on an ambitious journey to become one of the world’s largest asset owners. With c.£60 billion AUM today, we’re on track to more than double that figure by the end of the decade. This rapid growth brings exciting opportunities and increasing operational complexity.

As our portfolio expands, we shall internally manage more of the investment decision making and process, whilst concurrently engaging with a broader range of external partners. As result, operational excellence becomes more critical than ever. We’re building a capability and culture that embraces innovation, leverages technology, and harnesses the power of data to deliver exceptional outcomes for our members.

Nest Invest is pursuing a strategy to become the best possible buyer, user, and implementer of outsourced investment management services: we will focus on the higher end of the investment value chain, taking important decisions internally on asset allocation, portfolio/fund construction and benchmarking, whilst outsourcing investment management, investment operations, and trading activity.

The Role

Reporting into the Director of Investment Strategic Delivery, The Business Manager will play a critical role in the effective running of Nest Invest as a high-performing, professional investment business, through this transformation period and beyond.

This will include overseeing existing core business processes as well as establishing new capability and influencing the design of the future business model.

The Investment Strategic Delivery (ISD) team in Nest Invest is responsible for change and transformation, governance and business management, and comprises around 12 people.

In this role you will be responsible for:

• Managing the Business Support team, who provide executive assistant support to senior investment leaders, and business and operational support to the wider organisation.
• The management, organisation, facilitation and running of Nest Invest employee events.
• Owning Nest Invest’s information management operations, including the maintenance and structuring/organisation of Nest Invest’s SharePoint as a knowledge management system.
• Co-ordinating and organising required training (including regulatory training) for Nest Invest employees as needed in collaboration with various functions (Compliance, P&C, Information Security etc).
• Overseeing the effective onboarding and induction for new FCA regulated starters to Nest Invest, including maintenance of the new starter pack.
• Managing ad-hoc activities across the business management and support functions to support the investment business and Executive team as needed.
• Providing reporting on business management matters to Nest Invest governance forums including the NI Executive and Operations Committees.

The Person

This is an incredibly exciting time in Nest Invest’s future growth agenda and the successful Business Manager will play a key role in ensuring the organisation is successful in achieving their long term strategic ambitions through a period of significant transformation. We are looking for:

• An established Business Manager / Deputy Chief of Staff / Operations Manager, with proven experience of operating within a financial services environment.
• A candidate who is comfortable and experienced in a broad and varied Business Management role that includes:

-Leadership of business support,

-Development of Org charts and JD’s, candidate onboarding and induction,

-Knowledge management - SharePoint oversight and maintenance,

-Organising company events and away days,

-Leading and improving a variety of operational processes,

-First line audit and compliance assurance.

• A candidate who can work well both as part of a team as well as autonomously, using their own initiative to lead on continuous improvement and efficiency drives, contributing significantly to the operational development of an organisation.
• Exceptional people engagement and influencing skills and the ability to partner with senior stakeholders across a business, including in this case the Director of Investment Strategic Delivery, the COO, the CIO and the CEO of Nest Invest.
• Experience of working within an FCA regulated environment.
• Capable of juggling multiple projects and delivering to tight deadlines.
• Excellent planning and project management skills, with a focus on milestones, deadlines and delivery. The ability to deliver and run in parallel change projects alongside BAU activities related to a Business Manager role as outlined above.
• Very well organised, with excellent attention to detail and the ability to be both strategic and hands on.

Organisational Overview

Nest is an award-winning workplace pension scheme, the largest in the country.

Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.

To apply or for an informal discussion, please contact Braidie Cole: Braidie.Cole@Sandersonplc.com

Directorate/Department Overview

The Investment directorate (Nest Invest) is responsible for investing members’ contributions in order to grow their retirement pots over the long-term. The responsibilities of the team include:

• Asset allocation and portfolio risk management
• Manager selection and monitoring
• Responsible investment
• Investment communications
• Fund administration
• Investment technology and financial modelling
• Contributing to the development of the investment proposition

From December 2019, the Nest Investment team was seconded into Nest Invest Ltd (Nest Invest), the investment subsidiary of Nest Corporation.

Nest Invest is authorised and regulated by the Financial Conduct Authority (FCA). For the role holder, this means working in a regulated entity, and being required to adhere to certain rules and behaviours included in the FCA’s Code of Conduct (COCON), specifically the individual Conduct Rules defined by the FCA.

Flexible and agile working

Everyone's personal situation is different. To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):

• hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
• reduce or vary working hours
• reduce or vary the days worked
• work compressed hours
• job share

Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles and we particularly encourage applications from Black, Asian and minority ethnicity, LGBTQ+, and disabled candidates.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, belief, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, socio economic background, sex, sexual orientation, religion or race or any other legally protected status.

We also recognise the importance of diversity of thought and other forms of neurocognitive variation.

As a Level 2 Disability Confident organisation, we’re part of the guaranteed interview scheme. This means should you meet the minimum criteria for this role, you will automatically be put forward for an interview.

Please note that this advert may close early if we receive a sufficient number of satisfactory applications.