Business Support Officer
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An exciting opportunity has arisen within SRA's Business Support Unit for a Business Support Officer role on a fixed term contract basis of 12 months.
As Business Support Officer, you will be responsible for delivering high quality business support services to our internal and external stakeholders and customers.
You will provide an excellent level of customer service, answer telephone calls, handle written enquiries and deliver a variety of different services to our customers. The role requires you to be customer focused with the ability to professionally handle daily demands while achieving excellent quality results.
You will support various departments in accordance with business needs, giving you the opportunity to develop your knowledge of the organisation. You will also review your own workload regularly to accommodate changing work priorities and be flexible to carry out necessary ad hoc administrative tasks when required.
What's in it for you?
- You will gain knowledge of the functions within Business Support along with practical experience.
- Be part of an excellent proficient performing team who provide invaluable support to a variety of internal operational teams across the organisation.
What we are looking for
- Good customer service, data entry and administration skills.
- Confidence in communicating with our customers either by telephone or email.
- Accuracy and an eye for detail.
- Experience in drafting letters or emails.
Useful information
- There is a role profile attached at the bottom of this advert which details the full skills and experience we are looking for
- Interviews will take place Thursday 12, Tuesday 17 and Wednesday 18 March 2026 via MS Teams
- This role will be based in the office 1-2 days a week, and from home the rest of the week
- If you have any questions about the role or organisation that aren't answered on our website or in the advert, please contact us via
- Take a look at our staff videos to see what our offices look like and what it is that makes people proud to work at SRA.
How to apply
To apply for this role, click the apply button at the bottom of the page. Please upload a cover letter that provides examples against the criteria listed above within the 'What we are looking for' section and address how your knowledge, skills and experience relate to the role requirements. We suggest answers are kept to one A4 page.
To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages.
Closing date: Sunday 8 March 2026 at 23:55