Cancer Care Coordinator

CompanyPortsmouth Hospitals University NHS Trust

LocationPortsmouth, England, United Kingdom

Posted At3/3/2026

UK Visa Sponsorship Analytics

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Occupation Type

Senior care workers

Occupation Code Skill LevelMedium Skilled - Specific Roles Only

Sponsorship Salary Threshold

£33,400 (£17.13 per hour)

Immigration salary list rate applies

✓ On immigration salary list - lower visa fees apply

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Description

Company Description

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.

Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust

Job Description

Band 4: £28,392 - £31,157 per annum

Contract Type: Permanent

Full time hours: 37.5 per week

Job Summary:

Under the guidance and supervision of the Unit Manager, Service Manager and Nursing Team, , provide care and support to patients with a diagnosis of cancer.

Ensure patients have follow up assessments, investigation and appointments booked in a timely manner.

Ensure patient safety is maintained and patient experience is positive by treating all patients, relatives and colleagues with respect, dignity, and courtesy in accordance with Trust values.

Ensuring that at all times you act within your scope of practice and understand your limitations of practice.

Under the guidance of the nursing team, ensure patients navigate the complex booking system following on from their initial referral for treatment.

Ensure patients are informed of the services offered by our onsite Macmillan Centre and complete a referral if required.

Manage and maintain the Homecare treatment service.

Key Responsibilities:

Proactively support and co-ordinate the needs of patients undergoing treatment for Cancer.

Co-ordinate the transfer of care between service teams, or facilitation of service provision across the multidisciplinary teams. Escalate concerns or issues raised to the relevant teams.
Make pre-planned outbound telephone calls to patients if required to support the patients treatment.

Contribute to and attend the clinical/cancer services management team reviews of any issues in relation to the patient pathway.

Ensure any medical concerns are escalated to the Nursing team as they may require a more expert/clinical opinion.

Inform patients who when they require blood tests prior to treatment.

Co-ordinate follow-up appointments, PICC appointments, blood tests and chemotherapy bookings and ensure appointments are made.

Recruit to, co-ordinate and manage patients on the Homecare Service, to include patient education, arranging blood tests, scheduling and liaising with external providers.

Co-ordinate access to patient information and education resources for patients.

Be aware of the range of information/education support resources available to our patients within the cancer service.
Support the delivery of information in consultation with health professionals and according to any agreed information pathways, including printing off information from secure websites, e.g. Macmillan.
Collaborate and work closely with local providers of validated information resources, users and user groups, including the Macmillan Cancer Information and Support Centre and other registered providers.

Communication

Communicate directly through telephone or face to face contact with patients and carers demonstrating empathy, understanding, diplomacy, honesty and integrity.
Demonstrate an awareness of practice and seek appropriate support and guidance.
Communicate with referring centres either by email, telephone or letter in an appropriate manner to ensure that they are aware of the patients progress.

Qualifications

For additional information please see attached Job description

Essential

Qualifications and Experience

QCF or BTEC or equivalent (NVQ) Level 2 qualification in Health and Social Care/Clinical Health
OR completion of NHSP Care Support Worker Development Programme with 3 months experience as a Health Care Support Worker
English and Maths GCSE or Functional Skills Level 1
Experience of working with people in a caring setting
OR experience of working with people in a customer service setting
Experience of data management
Desire to deliver compassionate hands-on care in the hospital environment

Desirable

QCF Level 3 (or equivalent) in care or modules relevant to the area.
Level 2 English and Maths
Experience within a hospital setting as a Health Care Support Worker

Essential

Skills and Knowledge

Ability to work as part of a team
Effective patient/client care skills
Excellent verbal and written communication skills.
Able to meet the minimum skill set within first twelve months of appointment with support and development where required (list of skills as defined in generic competency framework).

Desirable

IT skills
European Computer Driving Licence (ECDL)

Other

Motivation to meet the patients needs for self and others.
Ability to demonstrate confidentiality and trustworthiness.
A willingness to be flexible and part of a team.
Ability to juggle many priorities at one time, whilst remaining calm

Additional Information

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to o

ur fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation, and beliefs.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation, and beliefs.

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