Care Manager HO002
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Care Manager
Location: Cornwall
Job Type: Full-time, Permanent
Salary: £37,500-£40,000 dependent on experience
Reporting to: Registered Manager
Are you passionate about delivering high-quality care and leading compassionate teams?
Ourway Care is expanding across Cornwall, and we are looking for an experienced and motivated Care Manager to support the delivery of safe, effective, and person-centred care. This role offers the opportunity to make a meaningful impact within the community while helping to grow and strengthen our complex care services.
Working closely with the Registered Manager, you will support the management of care packages, lead and develop care teams, and help ensure that our services continue to deliver exceptional outcomes for the people we support.
About Ourway Care
At Ourway Care, clients are at the centre of everything we do. Every care package is bespoke, designed around the individual’s lifestyle, preferences and home environment.
Unlike traditional care models, we support clients to recruit their own dedicated Support Worker teams. This approach allows us to:
- Deliver truly person-centred care
- Provide consistency and continuity for clients
- Build stable, long-term care teams
- Achieve better outcomes for both clients and staff
Each Support Worker is recruited with a specific client and care package in mind, ensuring the right combination of skills, values and personality to deliver the highest standards of care.
The Role
As Care Manager, you will support the Registered Manager in overseeing the safe and effective delivery of care services across Cornwall.
You will work closely with clients, families, support workers and clinical professionals to ensure that care packages are well managed, person-centred and responsive to individual needs.
This role combines operational leadership, staff support, and quality assurance, helping ensure that both clients and staff are fully supported.
Key Responsibilities:
- Support the Registered Manager with the day-to-day management of care services
- Provide leadership, guidance and operational support to Support Workers
- Ensure care delivery is person-centred and aligned with individual care plans
- Promote and safeguard the welfare of all clients
- Support rota planning, staffing coordination and care package management
- Maintain accurate records and ensure documentation meets regulatory standards
- Work alongside the Clinical Nurse Manager to support staff training and development
- Conduct staff supervisions and support ongoing professional development
- Collaborate with multidisciplinary teams to maximise positive outcomes for clients
- Participate in the out-of-hours emergency on-call rota when required
- Support the continuous improvement of service quality and operational processes
What We’re Looking For
Essential
- Experience in a similar care management or senior care role
Desirable
- Experience working in complex care or community-based services
- Ability to contribute to service development and business growth
- Experience supporting staff development and training
- A proactive and solution-focused approach
What We Offer
- Competitive salary (£37,500–£40,000 depending on experience)
- 28 days annual leave
- Health cash plan
- Company sick pay
- Auto-enrolment pension scheme
- Supportive management team
- Opportunities for professional development and career progression
Why Join Ourway Care?
At Ourway Care, we believe that supporting our staff is key to delivering outstanding care. We are committed to creating a positive, supportive environment where employees feel valued and have opportunities to grow.
When you join us, you will:
- Be part of a values-led organisation making a genuine difference
- Have a voice in service development and improvement
- Work alongside a supportive and experienced management team
- Help shape the future of complex care in Cornwall
Ourway Care Ltd is committed to safeguarding and promoting the welfare of vulnerable adults. All staff are expected to share this commitment. Employment is subject to an enhanced DBS check.
In line with the Equality Act 2010, Ourway Care Ltd is committed to equality of opportunity for all staff and prospective employees. Applications from individuals are encouraged regardless of disability, gender, marital status, race, colour, ethnic or national origin, sexual orientation, age, religion and/or belief.