Catering Duty Manager - Trent College

This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Benefits

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals On Duty
• Free Parking
• Onsite free car parking
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Working 5 days out of 7 (some weekends required)

As Catering Duty Manager at Trent College, you'll play a key role in delivering a high-quality, professional catering service across the school. You'll lead and support the catering team on shift, ensuring smooth day-to-day operations, excellent food and service standards, and a positive dining experience for pupils, staff and visitors.

You'll be a visible, hands-on leader, working closely with the wider catering and school teams to ensure services are delivered safely, efficiently and in line with Trent College's high expectations.

Key Responsibilities

Lead & Support the Team

• Brief, motivate and guide Team Leaders and Catering Assistants to deliver daily service requirements and uphold service standards
• Lead by example, remaining present and active during service periods
  
  

Deliver An Excellent Dining Experience

• Put the customer experience at the heart of the service, ensuring pupils, staff and guests receive a warm, professional and consistent experience
• Respond positively to feedback and support continuous service improvement
  
  

Operational Excellence

• Ensure food and drink offers are well-prepared, well-presented and available throughout service
• Support the smooth running of dining halls, cafés and hospitality services across the college
• Monitor equipment and facilities, reporting and following up on maintenance issues
  
  

Performance, Training & Development

• Support staff inductions, on-the-job training and 1-2-1 conversations
• Coach and develop team members to build confidence, skills and product knowledge
  
  

Compliance, Safety & Standards

• Ensure all food safety, health & safety, COSHH and safeguarding procedures are followed at all times
• Maintain accurate incident reporting and compliance records
  
  

Hospitality & Events Support

• Support catering delivery for school events, functions and hospitality as required
• Flex to support evenings and weekends during key school events
  
  

What We're Looking For

• A hands-on catering leader who thrives in a structured, people-focused environment

A passion for quality food and excellent service

Experience working in a school, education, contract catering or similar environment

At least 2 years' experience in a supervisory or duty management role

Strong communication skills and a calm, organised approach

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0502/41314001/52789027/SU #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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