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The Role
The Change & Transition Lead is responsible for driving the people, process, and operational adoption of Thames Water’s Developer Services transformation. The role ensures that Salesforce platform delivery and process changes are effectively translated into business readiness, stakeholder alignment, and sustainable operational adoption, enabling improved customer outcomes, regulatory performance, and long-term service transformation.
Your responsibilities:
Your Profile
Desirable skills/knowledge/experience:
Strong collaboration across business, digital, and delivery teams