Chief of Staff

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

We're seeking an exceptional Chief of Staff to drive operational excellence and technology transformation. This role combines strategic thinking, rigorous execution, and executive partnership to accelerate our digital initiatives and maximize organizational impact. As Chief of Staff, you'll serve as a force multiplier —translating vision into execution, removing obstacles, driving key initiatives, and creating the infrastructure for sustained success. This is a high-impact role for someone who thrives in dynamic environments and wants to shape the future of digital innovation in our organization.

Responsibilities

Strategic Planning & Execution

• Partner with the Heads of Engineering and Technology to develop and refine the digital strategy, ensuring alignment with broader organizational goals
• Translate strategic vision into actionable roadmaps, OKRs, and quarterly plans
• Monitor progress against key initiatives and proactively identify risks, dependencies, and mitigation strategies
• Lead quarterly planning cycles and facilitate strategy review sessions
• Own the digital portfolio, tracking investments, priorities, and resource allocation
  
  

Execution & Operational Excellence

• Design and continuously improve operating rhythms, including team meetings, status updates, and decision-making forums
• Identify process inefficiencies and implement solutions that scale
• Build dashboards and reporting mechanisms to provide visibility into team performance
• Manage cross-functional dependencies and resolve bottlenecks
• Establish governance frameworks for digital initiatives
  
  

Executive Partnership & Development

• Serve as trusted advisor and thought partner to the Heads of Engineering and Technology

Provide executive coaching support, including preparation for high-stakes presentations and stakeholder engagements

Facilitate reflection and learning, helping to identify blind spots and growth opportunities

Support leadership development through feedback, frameworks, and strategic perspective

Act as sounding board for complex decisions and organizational challenges

Communication & Stakeholder Management

• Prepare executive briefings, board materials, and leadership presentations
• Represent in meetings and forums as needed
• Manage internal communications to ensure team alignment and transparency
• Build relationships with key stakeholders across the organization
• Synthesize complex information into clear, actionable insights
  
  

Qualifications

Required

• Proven years of experience in strategy, operations, consulting, or similar analytical roles
• Proven track record of managing complex, cross-functional initiatives in fast-paced environments
• Exceptional project management skills with ability to drive results without direct authority

Outstanding written and verbal communication skills, including executive-level presentation capabilities

Strong analytical and problem-solving abilities with comfort in both qualitative and quantitative analysis

Experience with technology platforms (CRM, marketing automation, analytics tools, etc.)

Demonstrated ability to build relationships and influence at all organizational levels

Preferred

• Experience in B2B SaaS, digital transformation, or technology-enabled services
• Exposure to executive coaching, leadership development, or organizational psychology
• Technical fluency with ability to engage credibly with engineering and product teams
• Prior experience as Chief of Staff, strategic advisor, or executive business partner
• MBA or advanced degree in business, technology, or related field preferred
  
  

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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