Claim Technician

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Claim Technician

Relentless delivery for the Client in a Global Claims Environment

Job Location: United Kingdom, hybrid

Job Type: Permanent 

Remuneration: Competitive salary taking into account skills, experience and qualifications 

We have a fantastic opportunity for a Liability and large property Claims Technician to be based in the UK.

An excellent opportunity has arisen to join our relationship management team, handling Liability claims, Large Loss Property claims and advising on Health and Safety risks, for an International client. We are seeking an individual with experience of handling technical claims and with a capability to communicate clearly within a client relationship management environment.

The role will involve working within a well-established team, managing; Auto, Property and General Liability claims. Your role will i

nvolve; managing Liability claims from first notification of loss through to settlement, managing large Property claims and advising on potential Health and Safety risks that may become apparent through management of the claims. The claims will be of varying value, complexity and geographical location, as the client you will be working for are truly a global organisation. We’ll provide you with the training and tools that you need to help develop your skills and knowledge.

Your role will entail working closely with the client and the client Relationship Manager, including attending meetings to discuss progress of claims within the portfolio of open losses.

We are seeking an individual who can demonstrate excellent communication and active listening skills, along with the ability to convey information clearly, follow agreed processes accurately and maintain precise, up to date data. Proven experience in building and sustaining strong working relationships, both internally and externally, is essential.

The Skills You Will Bring When You Apply

• Experience in managing Liability and Property claims: Previous claims-handling experience is essential.

Excellent communication skills: You will interact with clients across different geographical locations and time zones, as well as with loss adjusters, suppliers, insurers and third parties. As we work with a global client, the ability to speak more than one language is an advantage.

Strong attention to detail and problem solving abilities: Accuracy and a proactive approach are key to success in this role.

Skills You Will Develop In The Role

The opportunity to broaden your expertise across a wide variety of claims, including client relationship management.

Potential for leadership development as you progress within the team.

Training And Support

We will provide all the Sedgwick specific training you need to thrive in this role.

What We’ll Give You For This Role

 Remuneration & more 

• Competitive salary taking into account skills, experience and qualifications 
• A Self Invested Personal Pension Scheme (SIPP) 
• Holiday allowance of 25 days plus bank holidays 
• Flexible working from our office or your home 
  
  

 

Health & support 

• Private healthcare plan (including pre-existing conditions) 
• Life assurance 
• Group Income Protection   
• Employee assistance programme for employee wellbeing   
  
  

 Other Benefits 

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts on various products and services 
  
  

This isn't just a position, it's a pivotal role in shaping our industry 

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day. 

 You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance. 

 

Next steps for you: 

 Think we'd be a great match? Apply now – we want to hear from you. 

 If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.  

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.  

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.