Clerical Assistant
This role may be based at one of these CQC-rated locations:
- Northumbria Specialist Emergency Care Hospital
Northumberland
GoodRated Sept 2023
- Wansbeck General Hospital
Northumberland
OutstandingRated May 2016
Matched from the job description. Source: Care Quality Commission.
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The Physiotherapy Team at Wansbeck General hospital are seeking to appoint a clerical officer .
The successful candidate will be based within the Physiotherapy Department at Wansbeck General Hospital but may be expected to provide cover at other sites within the Trust.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
The post holder will be responsible for general administrative tasks, which will include operating our busy telephone system dealing with telephone queries, as well as a looking after a busy reception area and booking patient appointments.
The administrative team also provide support to in-patient and out-patient physiotherapy teams.
The post holder will need to demonstrate excellent communications skills.
Person specification
Qualifications
Essential
- Good standard of general education
- ECDL or equivalent experience
Desirable
- Audio-typing qualification
Experience
Desirable
- Receptionist experience
- Experience of the Patient Administration System or similar system
- Working in NHS environment
About the employer
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.