Clerical Officer - 0-19 Service
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The Community Services Division aims to deliver the highest standards of care in maternity, sexual health, gynaecology and a range of acute and community children's services. We deliver over 6,000 babies and carry around 1,500 gynaecological procedures each year. The Trust also has a tertiary level Neonatal Intensive Care Unit, enabling 1 in 4 women across Greater Manchester to receive in-utero transfer and birth at extreme premature gestation at Bolton.
The 0-19 Public health nursing workforce delivers the healthy child program and supports all children in Bolton aged 0-19 (25 including SEND) in order to do this effectively we require clerical and admin support.
The post holder will be responsible for providing efficient and comprehensive admin and clerical support to a neighbourhood team/service within the Community Services Division 0-19/25 services.
Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position.
Main duties of the job
The post holder will be responsible for preparing and maintaining records, ensuring all IT and paper based systems are updated accordingly, arranging appointments, order and maintain stationary supplies, record minutes from team meetings, maintain efficient filing systems, respond to all public and staff enquiries by telephone and face to face, relaying clear, legible messages, type appointment letters/correspondence on request and provide clerical support for other teams upon request.
Person specification
Qualifications
Essential
- Good standard of general education, including GCSE English minimum Grade 4 (A to C) or equivalent
Desirable
- ECDL
Experience
Essential
- Understanding of and ability to operate information systems and databases
- Working with confidential and sensitive information
- Following protocols/processes to work within timescales and deadlines
Desirable
- Trained in the use of LE2.2 computer system
Skills
Essential
- Computer literate
- Good general typing skills
- Good organisational skills
- Ability to solve problems
- Excellent communication skills
Knowledge
Essential
- IT Literate
- Data Protection
- Confidentiality
Desirable
- Understanding of 0-19 Public Health Services
Additional
Essential
- DBS check
- Ability to work under pressure
- Ability to work as part of a team or independently
About the employer
Bolton NHS Foundation Trust is an integrated provider of acute, intermediate and community health care serving the population of Bolton. This provides us with an opportunity for our services to work closely with our partners in primary care and the local authority to ensure a seamless service for our patients.
Here at Bolton our patients are at the heart of everything we do. We ensure our patients receive the highest quality of Care and are guided by our trust Values. We are proud that our Trust is a centre of excellence formaternity, neonataland care for children, and that it has been rated as Good by the Quality Care Commission (CQC). This is in recognition of the patient experience and quality of care that our staff provide to patients. It is also supported by our Nursing, Midwifery and Allied Health Professional Framework for Professional Practice.
The aims of the Trust are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development. We are keen to reflect our local population and therefore applications from all sectors of the community are welcomed.