Clerical Officer - Breast Imaging Department
LocationColney, England, United Kingdom
Posted At3/11/2026
UK Visa Sponsorship Analytics
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Occupation Type
Other administrative occupations not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
An exciting opportunity has become available for a Clerical Officer to join the Breast Imaging team here at the Norfolk and Norwich University Hospital (NNUH). The Breast Imaging department is split over two sites with the breast cancer symptomatic pathway based at NNUH and the Breast Screening department based at the Norwich Community Hospital (NCH).
We are a progressive department that aims to always be at the forefront of breast imaging developments. The unit embraces the four-tier structure with Assistant Practitioners, Specialist Radiographers, Advanced Practitioners and Consultant Radiographers all being valuable members of our team.
The Breast Imaging Clerical Officer provides essential administrative support to the Breast Screening and Symptomatic Breast Imaging services. The role ensures accurate and timely coordination of patient appointments, management of call/recall processes, tracking of 2WW referrals, and maintenance of patient records across national systems such as NBSS, Soliton, and hospital PAS. The postholder acts as a key point of contact for patients, clinicians, and external stakeholders, supporting smooth clinic flow, maintaining data quality, and enabling the service to meet statutory screening standards and cancer pathway targets. The role is critical to delivering a safe, efficient, and patient-focused breast imaging service.
The post-holder will be responsible for providing comprehensive clerical support to the Breast Imaging. The admin office is quite large in capacity and accommodates 4 desks each with a PC and phone and is in close proximity to the manager’s office.
We are looking to recruit a conscientious, self-motivated, and passionate individual preferably with experience of working in the NHS.
Main Duties Of The Role Include
We are a progressive department that aims to always be at the forefront of breast imaging developments. The unit embraces the four-tier structure with Assistant Practitioners, Specialist Radiographers, Advanced Practitioners and Consultant Radiographers all being valuable members of our team.
The Breast Imaging Clerical Officer provides essential administrative support to the Breast Screening and Symptomatic Breast Imaging services. The role ensures accurate and timely coordination of patient appointments, management of call/recall processes, tracking of 2WW referrals, and maintenance of patient records across national systems such as NBSS, Soliton, and hospital PAS. The postholder acts as a key point of contact for patients, clinicians, and external stakeholders, supporting smooth clinic flow, maintaining data quality, and enabling the service to meet statutory screening standards and cancer pathway targets. The role is critical to delivering a safe, efficient, and patient-focused breast imaging service.
The post-holder will be responsible for providing comprehensive clerical support to the Breast Imaging. The admin office is quite large in capacity and accommodates 4 desks each with a PC and phone and is in close proximity to the manager’s office.
We are looking to recruit a conscientious, self-motivated, and passionate individual preferably with experience of working in the NHS.
Main Duties Of The Role Include
- Schedule and manage breast imaging appointments, ensuring timely patient flow and compliance with national standards.
- Maintain accurate patient records and update national and local systems (NBSS, Soliton, PAS, ICE).
- Track urgent referrals and call/recall activity to support safe, effective service delivery.
- Provide administrative support to clinical teams, including preparation for clinics and MDT meetings.
- Produce reports and assist with audits to ensure quality, compliance, and performance monitoring.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours