Clerical Officer
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Full time 37.5 hours per week. Permanent post.
We are looking for a resilient, robust, self motivated clerical officer to join our clerical team. The successful applicant will provide support to several services including the Admission Avoidance Team, Health & Care Hub, Single Point of Access (SPA) and the Hospital@Home teamPlease note: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position.
Job description
Duties will include: Referral Processing, Systems & IT Use, Communication & Coordination, dealing with telephone calls, emails, liaising with internal and external teams, filing, photocopying, scanning and other general administrative tasks
Person specification
Education
Essential
- English and mathematics GCSE or equivalent grade 4-9
Desirable
- Previous experience in a busy office environment
- NVQ Administration level 2 or word processing qualification
Experience
Essential
- Experience of working in a busy office environment with the ability to prioritise
- Ability to following instructions accurately
- Experience of working under pressure to meet deadlines
Desirable
- Understanding of referral pathways
- Evidence of maintaining information systems specifically LE2.2
skills and ability
Essential
- Strong attention to detail for accurate data recording/inputting
- Efficient time management
- Good Organisational Skill
- Ability to work effectively as part of a team
- Proactive and solution focussed
Desirable
- Awareness of safeguarding principles
Knowledge
Essential
- Knowledge of using a range of computer software packages to produce accurate
- Knowledge of working in a similar office/administrative or customer service role
- Knowledge and Experience of dealing with customers/clinicians and work peers, communicating effectively and professionally
Desirable
- Knowledge of working within a healthcare environment
About the employer
You will be joining a team of clerical officers that offer a meaningful and rewarding role at the heart of a vital public service. The team play a key part in supporting the smooth coordination of health and social care referrals. you will be joining a compassionate, multi-disciplinary team where your administrative skills directly contribute to the outcomes for the community