Clerical Officer - Receptionist
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To provide clerical and administration support in the appointed area within the Royal Eye Infirmary.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
This post is part of a professional team working in the Royal Eye Infirmary. The key responsibility of this role is the efficient/accurate administration and reception cover for the outpatient and inpatient services with strict adherence and compliance to the Referral to Treatment Access Policy and APN's (Administrative Procedure Notes).
Person specification
Knowledge & Experience
Essential
- oAbility to undertake training competencies relative to the role
Desirable
- oPrevious demonstrable experience working within a large clinical setting
- oPrevious demonstrable clerical experience
Qualifications
Essential
- oGCSE's 9-4 (A-C) in Maths &* English and or NVQ level 2 in either business administration or related subject or equivalent demonstrable experience.
Desirable
- oFamiliar with the Trust's electronic patient management systems.
Aptitude & Abilities
Essential
- oGood communication skills
- oGood telephone manner
- oOrganisational skills
About the employer
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.