Client Host
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CLIENT HOST
An exciting permanent opportunity to join a world-leading insurance company based in EC3V as a Client Host. Acting as the first point of contact, you will deliver exceptional customer service to visitors, staff, and stakeholders within a modern London office. The role involves managing front-of-house enquiries and providing first-line support to ensure a professional and welcoming environment, supporting day-to-day operations for a global organisation.
CLIENT HOST ROLE:
- Providing a warm, professional welcome to visitors, managing enquiries, and ensuring a positive guest experience throughout their visit
- Managing reception operations, including check‑ins, visitor notifications, meeting room bookings, hospitality support, and maintaining a secure environment
- Handling incoming calls, emails, and requests, escalating issues appropriately and ensuring timely communication with hosts and internal teams
- Conducting regular floor walks, maintaining clean and well‑presented meeting rooms and communal areas, and reporting housekeeping, maintenance, and AV/VC issues
- Supporting workplace operations through daily opening/closing procedures, stock checks, facilities reporting, and preparation of reception, café, and kitchen areas
- Delivering administrative support, including inductions for new starters, event coordination, presentation preparation, stationery management, post handling, and courier bookings
- Assisting with internal events, company socials, and promotional materials using tools such as Canva, while supporting sustainability initiatives and crisis communications
- Acting as a trained first aider and Fire Marshal when required, maintaining awareness of Health & Safety requirements, and liaising with external contractors and suppliers
CLIENT HOST ESSENTIALS:
- Bringing a minimum of two years’ customer or client‑facing head office experience
CLIENT HOST BENEFITS:
- Receiving free breakfast or lunch with discounts at the office café
- Monthly employer contributions at 10% of your basic annual salary
- Having an annual leave balance of 25 days + bank holidays
- Accessing health and wellness initiatives
- Joining quarterly social events
- Engaging in personal and professional development opportunities
*Please note that this opportunity cannot offer sponsorship
If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information.
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.