Client Manager

Company Description

Titan Data Solutions, headquartered in London, UK, with subsidiaries in Sweden and the United Arab Emirates, is revolutionizing the distribution industry by specializing in advanced server and storage solutions. The company supports partners across EMEA with disruptive Edge to Cloud technologies and innovation in AI, next-generation infrastructure, and Advanced Computing. Titan Data Solutions is recognized for its award-winning technical expertise, commitment to innovation, and robust regional support. The organization focuses on creating growth opportunities for its partners and expanding market share for its vendors. For additional details, please visit titandatasolutions.com.

Titan is building a high-performance sales organisation focused on driving growth across servers, storage, and enterprise infrastructure solutions, and we are looking for ambitious sales professionals who want to play a key role in that journey.

Title: Client Manager

Department: Sales - VAR Team

Reporting to: Sales Director

About the Role

We are looking for a high-performing Client Manager to manage and grow a portfolio of customer accounts while driving new business opportunities.

This role is responsible for generating revenue growth, expanding existing relationships, and developing new customer accounts through a deep understanding of customer needs and the solutions we deliver.

You will act as a trusted commercial advisor to your customers, identifying opportunities to deliver value while working closely with internal teams to ensure seamless delivery and service.

This is a key revenue-generating role within the business, with responsibility for developing long-term partnerships, unlocking new opportunities, and contributing directly to Titan’s commercial growth.

Key Responsibilities

Account Ownership & Growth

• Own and develop a portfolio of customer accounts.
• Drive revenue growth through upsell, cross-sell, and new solution opportunities.
• Develop new lines of business within existing customers.

Customer Engagement

• Act as the primary commercial contact for assigned customers.
• Develop trusted relationships with stakeholders across customer organisations.
• Understand customer objectives, challenges, and technology roadmaps.
• Present relevant solutions that deliver measurable value.

Pipeline & Opportunity Management

• Build and maintain a strong pipeline of opportunities across both existing and new customers.
• Manage the full sales cycle from opportunity identification through to close.
• Maintain accurate CRM records and opportunity forecasting.
• Ensure clear visibility of pipeline development and deal progression.

Commercial Leadership

• Lead pricing discussions and commercial negotiations.
• Structure competitive solutions in collaboration with internal teams.

Cross-Team Collaboration

Work closely with internal teams to deliver successful customer outcomes, including:

• Sales Support
• Business Development Managers
• Pre-sales and technical specialists
• Procurement and operations teams
• Finance and billing teams

Strong internal collaboration ensures opportunities progress smoothly and customers receive a seamless experience.

What Success Looks Like

Success in this role will be measured through:

• Achievement of monthly and annual gross profit (GP) targets
• Revenue growth within assigned accounts
• Development of new lines of business within existing customers
• Acquisition of net new customers
• Pipeline generation and deal conversion
• Forecast accuracy
• Strength and depth of customer relationships

Skills & Experience

Experience

• Proven success in Account Management, Sales, or Business Development
• Experience managing B2B customer relationships
• Experience working with Top 300 UK VARs
• Demonstrated ability to grow existing accounts while generating new business

Experience in technology infrastructure, servers, storage, or related IT solutions would be advantageous.

Skills

• Strong commercial and negotiation skills
• Strategic account planning
• Relationship and stakeholder management
• Pipeline and opportunity management
• CRM proficiency
• Strong communication and presentation skills
• Proactive and acquisitive approach to account management
• Hunter mentality — focused on growth rather than purely account maintenance

Personal Attributes

We are looking for someone who is:

• Highly motivated and results-driven, with a strong personal work ethic
• Proactive and energetic, consistently looking for opportunities to grow accounts and win new business
• Comfortable engaging customers directly and picking up the phone to create opportunities and build relationships

Opportunity

This role offers the opportunity to take real ownership of customer relationships and revenue growth within a fast-growing technology business. Successful candidates will have the opportunity to build and expand their own customer portfolio, develop long-term strategic relationships, and play a key role in driving Titan’s continued growth.

We are looking for individuals who want to make a genuine commercial impact and grow with the business. High performers will have the opportunity to significantly grow their account portfolio and earning potential as the business continues to scale.

Who This Role Suits

This role is ideal for a driven and commercially minded sales professional who enjoys building relationships, developing opportunities, and taking ownership of account growth.

You will likely succeed in this role if you:

• Enjoy developing new opportunities as well as growing existing accounts
• Are comfortable engaging customers proactively and building relationships through regular communication
• Take pride in owning your numbers and delivering against targets
• Thrive in a fast-paced sales environment where activity and initiative drive success