Location: Billericay
Salary: Competitive
Contract Type: Permanent
Working Hours: 40 hours per week
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Lead people. Shape client relationships. Own the outcome.
You take pride in leading people well, building trusted client relationships, and keeping things running smoothly, even when it’s busy. You like having responsibility, visibility, and the freedom to make decisions that genuinely improve outcomes. That’s exactly the kind of leadership we value.
We’re looking for a Client Services Team Leader based in Billericay who will take full ownership of their own client portfolio, while leading and developing a small, established Client Services team. This is a role with genuine responsibility, combining people leadership, client account management, and service performance.
You’ll be trusted to run your area, supported by experienced operational and commercial teams, and given the space to shape how service is delivered.
What you’ll do
In this role, you’ll take end-to-end ownership of your client portfolio, while providing clear leadership and direction to your team.
- Lead, coach, and develop a team of 4–6 Client Services Advisors, setting expectations, supporting performance, and creating a culture of accountability and collaboration.