Client Success Manager -Aerospace & Defence
UK Visa Sponsorship Analytics
Occupation Type
Business associate professionals not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
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Description
Job Description
DXC Technology is expanding its UK Consulting & Engineering Services (CES) presence across the Aerospace & Defence sector. We are seeking an accomplished Client Success Manager (CSM) to drive delivery excellence, strengthen executive‑level client relationships, and lead strategic account growth for one of DXC’s high‑priority A&D accounts.
This is a high‑impact leadership role suited to someone who thrives in complex environments, excels in front of senior stakeholders, and brings strong commercial and operational discipline.
Your Responsibilities
End‑to‑End Delivery Leadership:
You will take full accountability for all delivery activities across project and run services, including service quality, contract performance, resourcing, SLA adherence, and ensuring margin expectations are met.
You will ensure every engagement runs smoothly, consistently, and in alignment with contract requirements.
Financial & P&L Ownership
You will manage and oversee key financial metrics:
DXC Technology is expanding its UK Consulting & Engineering Services (CES) presence across the Aerospace & Defence sector. We are seeking an accomplished Client Success Manager (CSM) to drive delivery excellence, strengthen executive‑level client relationships, and lead strategic account growth for one of DXC’s high‑priority A&D accounts.
This is a high‑impact leadership role suited to someone who thrives in complex environments, excels in front of senior stakeholders, and brings strong commercial and operational discipline.
Your Responsibilities
End‑to‑End Delivery Leadership:
You will take full accountability for all delivery activities across project and run services, including service quality, contract performance, resourcing, SLA adherence, and ensuring margin expectations are met.
You will ensure every engagement runs smoothly, consistently, and in alignment with contract requirements.
Financial & P&L Ownership
You will manage and oversee key financial metrics:
- Revenue and contract margin
Executive‑Level Client Partnership
In this role, you will be the trusted advisor and primary point of leadership for senior client stakeholders, representing DXC within strategic governance forums.
You Will
- Build and maintain strong executive relationships
- Align DXC’s delivery with client objectives
- Resolve issues swiftly and effectively
- Strengthen long‑term trust and partnership
You Will Lead On‑account Growth By
- Identifying and shaping cross‑sell and upsell pathways
- Managing growth opportunities under $5M TCV
- Supporting larger pursuits with Client Partners and Sales
- Proactively solutioning around emerging needs
Operational Governance & Risk Management
You will run structured governance processes such as QBRs, SLA reviews, KPI monitoring, and risk analysis — ensuring resilience, predictability, and continuous improvement.
Essential Requirements
DXC is a global leader in IT services, working at the forefront of transformation across mission‑critical environments. Within our UK Aerospace & Defence practice, you’ll be part of a highly focused team delivering outcomes that matter — with the autonomy and visibility to influence strategy, delivery, and customer impact.
Join Us
Essential Requirements
- UK National, with 10+ years continuous UK residency, eligible for A&D security clearance.
- Proven P&L or financial ownership experience (margin, revenue, forecasting).
- Experience leading complex delivery within Aerospace & Defence or highly regulated sectors.
- Demonstrated ability to build trusted senior‑level client relationships.
- Experience directing cross‑functional, matrixed teams.
- Strength in operational governance, issue resolution, and contractual performance management.
- Background in consulting, engineering‑centric environments, or mission‑critical programmes.
- Experience leading both project and run services concurrently.
- Track record of identifying and maturing growth opportunities.
DXC is a global leader in IT services, working at the forefront of transformation across mission‑critical environments. Within our UK Aerospace & Defence practice, you’ll be part of a highly focused team delivering outcomes that matter — with the autonomy and visibility to influence strategy, delivery, and customer impact.
Join Us
If you are a commercially strong, delivery‑focused leader with exceptional client‑relationship capabilities and a passion for driving success in high‑stakes environments, we want to hear from you.
Apply now and help shape the future of Client Success within DXC’s Aerospace & Defence portfolio.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Apply now and help shape the future of Client Success within DXC’s Aerospace & Defence portfolio.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.