Client Value Analyst - Hybrid

London, England, United Kingdom

7/21/2025

UK Job Description

Description

This position will assist the members of the Client Value team in all aspects of the Firm’s pricing strategy. Working within a shared services environment, under the supervision of the Client Value Manager, the incumbent will help develop the Firm’s fee arrangements, based on the Firm’s current strategic goals, and will help analyse the results for future success. Additionally, they will provide assistance to various business support functions to develop a holistic skill set.

Duties include, but are not limited to, understanding the Firm’s historic pricing performance and current pricing options, modelling and creating various fee arrangements, preparing pricing content for external audiences (including RFP responses), maintaining and updating databases used to track pricing projects, collaborating with team members on analyses of closed matters, assisting other Firm departments (e.g., Marketing, Accounting) to meet client deadlines, and supporting senior members of the team as necessary.

The Firm

Reed Smith is a global law firm with more than 1,700 lawyers in 30 offices throughout Europe, the Middle East, Asia and the United States.

Operating as one global partnership, we represent leading international businesses from FTSE 100 corporations to mid-market and emerging enterprises; advising clients on cross border transactions, international commercial disputes and regulation. We specialise in industries including financial services, life sciences, health care, energy and natural resources, entertainment and media, shipping and real estate.

We all share a common culture, with core values supporting the firm’s commitment to add value, achieve excellence, and promote professional development. London is our largest office with approximately 700 people, including over 350 fee earners across the full range of commercial practice areas. Consistent with the firm’s strategy, the office has grown significantly over the past five years. Key to this growth has been our ability to successfully integrate new hires into our business and give them a platform to flourish. We place a huge significance on listening to our people and incorporating their ideas wherever possible. Key Skills, Attributes and Experience

• Responsibilities
• In conjunction with Client Value Management help develop the Firm’s fee agreements - at the Firm, Department, Practice/Industry Group, and Client levels - considering current best practices and including analysis of prior work
• Manage complex data extraction, manipulation and analysis, and prepare reports and/or dashboards where appropriate
• Maintain and update fee arrangement databases
• Assist fee earners with alternative fee models
• Assist Client Value team with analysis projects
• Demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs
• Perform ad hoc analysis using the Firm’s profitability model with the aim of increasing profitability and efficiencies
• Summarize detailed pricing analyses for high level consumption
• Support process improvement activities and share ideas of where we can streamline or make processes and procedures more efficient.
• Proactively work cross functionally to ensure all pricing-related RFP requirements are complete
• Experience in financial analysis, data analysis or paralegal field Experience within a large law firm, professional service firm and/or shared services environment is desirable
• Attention to detail and accuracy is imperative
• Advanced Microsoft Excel skills (including use of pivot tables, V-lookup, charts/graphs, macros, what/if statements, financial formulas)
• Strong analytical skills, a high degree of intellectual curiosity, and the ability to engage with other team members in addressing a variety of business issues
• An energetic, hands-on individual with a strong bias for action, someone who commits himself/herself fully to stretch goals, is receptive to ongoing coaching and development and who is dedicated to delivering outstanding results
• Ability to manage multiple concurrent assignments to meet reporting deadlines. A highly motivated team player who contributes to an atmosphere in which people work together to produce superior results
• Excellent interpersonal and written/oral communication skills. A good listener with outstanding interpersonal qualities and has the ability to present his/her views in a clear, compelling and diplomatic manner, particularly when dealing with delicate points regarding financial performance
• Ability to embrace step-change in a fast-paced team-oriented work environment
• Unquestionable integrity, credibility and character who has demonstrated high moral and ethical behaviour
  
  

At Reed Smith, we welcome direct applications either in response to one of our advertised vacancies or on a speculative basis. Please click on the “Apply Now” button to submit your details and we will be in touch.

No search firms/agencies please.

Reed Smith's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, colour, sex, age, national origin, sexual orientation, gender identity and/or expression, disability, veteran's status, or any characteristic protected by law. As a firm, we adhere to and promote equal employment opportunity for all.

We are committed to making all stages of our recruitment process accessible to candidates with disabilities or long-term health conditions. If you have a disability or a long-term health condition and require adjustments to be made for you within the recruitment process, please contact a member of the Recruitment team. For more information on our approach to diversity and inclusion please visit our website .