Clients and Markets Manager (Independent Health & Care)

Locations: Open to Bristol, Leeds or London

The role

We are recruiting a new Clients & Markets Manager to help drive the growth of our Independent Health & Care Market Focus Group (MFG).You will work closely with the MFG Head to develop and deliver strategic business plans. Your aim will be to help us build our profile and reputation in this market; develop our client relationships; and win new business.

You will be supported by the wider BD & Marketing department and our external agencies. You will also work with business support functions across the firm including our Knowledge & Information, Transformation, Finance, Risk & Best Practice, HR and IT teams.

We will invest in you. We believe in life-long learning and will help you further develop your skills and knowledge through training programmes and access to industry events, research and publications.

Main Responsibilities

• Developing and implementing strategic business plans for the Independent Health & Care MFG
• Creating strategic client plans, advising on client development activity, supporting client review meetings and capturing/responding to client feedback
• Strategic BD lead for regular MFG meetings, providing advice, ideas, challenge and guidance
• Working with MFG Heads, Department Heads and our Knowledge & Information Team to identify and respond to market issues and opportunities
• Developing marketing campaigns to promote our services and win new business
• Building and maintaining strategic relationships with key intermediaries
• Planning and delivering of an annual programme of events and sponsorships - in-person and online - to raise our profile and create business and networking opportunities
• Developing client publications and thought leadership content to engage clients and prospects
• Creating marketing collateral for your MFG to showcase our expertise through brochures, promotional videos, web content, case studies, etc.
• Producing persuasive proposals/presentations and supporting our Bids Team in responding to formal bids within your MFG
• Overseeing relevant legal directory and award submissions
• Utilising our new CRM systems - MS Dynamics and Introhive - to support BD, marketing and client development activity
• Providing MFG updates through our internal comms channels and regular Board reports
• Managing the BD budgets for your MFG and tracking ROI from activities
• Developing your own relationships with key clients, prospects, intermediaries, industry groups, journalists, etc. and using these to support and enhance BD and marketing activities

What we're looking for from you

• A proven track record of providing excellent BD, marketing communications and client development support within a professional services environment
• Experience of working for/with Independent Health & Care organisations would be advantageous
• Confident team player, able to forge and build effective working relationships
• Highly motivated, self-driven, results orientated
• Strong written and verbal communication skills - able to communicate clearly, concisely & credibly
• Highly commercial - able to understand our clients, the markets in which they operate and the challenges and opportunities they face
• Very organised, with the ability to multi-task and deliver to deadlines
• IT literate with experience of using the Microsoft Office suite and other key systems (e.g. CRM, finance, e-marketing, LinkedIn, GenAI tools, webinar platforms, etc.)
• Degree or equivalent professional work experience

Make a Real Impact

Bevan Brittan is a leading commercial law firm. Alongside our recognised expertise in housing, local government, and health and social care, we are specialists in the construction, energy and resource management, higher education and financial services sectors.

Supported by our valued business services professionals, our award-winning and growing legal teams provide almost 2,000 organisations with commercial, corporate, property, finance, regulatory, employment and litigation (commercial and clinical negligence) legal and advisory services.

As a responsible business, we embrace four values: Relationships, Reputation, Responsible and Results. These give us a sense of purpose. They influence the decisions we make and how we work with each other. Importantly, they motivate us to deliver meaningful outcomes for our clients and the communities that we're part of.

Consistently recognised as one of The Times Best Law Firms and highly ranked across the legal directories, we are proud of our hard-earned reputation. Our 2023/24 financial results confirmed both revenue and profit growth for an eleventh consecutive year, ensuring our ability to continue investing in our people.

Looking to the future, we're targeting ambitious growth and success. And we're looking for the best people to be part of it.