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JOB DESCRIPTION
Salary: £24,382.90 per annum
Contract type: Permanent.
Working pattern: Full time (37.5 hours per week).
Closing date: Sunday 15 March 2026.
Interview date: Tuesday 31 March 2026.
How to apply:
To apply for this position please go to the Join our team page of the St Michael's Hospice website, Home - St Michael's Hospice , and apply online.
Please note CVs will not be accepted, unless candidates are unable to complete the application form due to a disability, in which case please contact the HR team.
Please note if a vacancy is part time the salary will be pro rata.
Who to contact if you have a query:
St Michael’s Hospice
25 Upper Maze Hill
St Leonards-on-sea
TN38 0LB
Phone Number: 01424 445177
Email : info@stmichaelshospice.com
The Hospice is looking for an experienced administrator to join the Hospice Clinical Administration team on a permanent contract, covering the service 5 days a week (Monday-Friday). This role does include covering Saturday mornings (8am to 12pm) as part of a rota, however this is not expected to be more than once a month and does attract enhanced rates of pay. Working hours in the week would include some 8am starts and/or finishing at 5pm.
Duties will include dealing with telephone enquiries from patients, clients and healthcare professionals; liaising with staff, managers and clinicians across the Hospice to provide administration support; recording key actions and decisions from medical meetings; scanning; data entry; processing incoming referrals, etc.
Excellent communication skills are essential, and you will have experience of working in a busy administration environment that involves managing emotionally sensitive or distressing telephone calls, with patients, families and professionals where confidentiality and sensitivity are vital You should be a proficient user of Microsoft Office applications and have accurate typing and data entry skills. You should also be able to prioritise and organise your own workload to meet deadlines. Due to the nature of work, a DBS check will be required.
At St Michael’s Hospice, we are committed to providing a supportive and inclusive work environment for our employees. We offer a range of benefits to ensure that our employees feel valued and supported, including:
A good pension scheme with the option to continue any existing NHS pension scheme membership.
Benenden Health membership.
Up to 33 days annual leave plus bank holidays.
Subsidised employee meals and free refreshments.
Free parking.
Supportive supervision and a proactive Education Department to support with your continued professional development including preceptorship if you are newly qualified.
Access to the Blue Light card scheme and its discounts.
We believe that our employees are our greatest asset, and we are committed to investing in their professional development and well-being. We invite you to join our team and make a meaningful difference in the lives of our patients and their families .
ABOUT US
Additional Information