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Cornwall 111 Integrated Urgent Care Service
Hours: 22.5 management hours and a minimum of 5 clinical hours per week within the service
Salary: £40.42 per hour plus any relevant unsocial enhancements for clinical shifts.
Location: This role is hybrid working and includes:
My role helps deliver patient care by
The Clinical Manager is a key leadership role responsible for ensuring the safe, effective, and compassionate delivery of urgent care services across the Cornwall 111 IUCS footprint. Acting as a physically visible and proactive ambassador for the service, the Clinical Manager supports frontline clinicians through regular engagement, performance oversight, and strategic workforce management.
This role bridges clinical practice and organisational leadership, ensuring that staff concerns are addressed, HR processes are autonomously followed and managed, and service standards are upheld. The Clinical Manager leads on clinician recruitment, induction, appraisal, and wellbeing initiatives, while also contributing to safeguarding/IPC governance, project delivery, and data-driven performance improvement.
Their responsibilities include direct observation of clinical practice, strategic workforce management, performance monitoring, and safeguarding oversight. Through data-driven decision-making, responsive HR support, and collaborative leadership, the Clinical Manager ensures that frontline teams are well-equipped, well-supported, and aligned with the organisations values; ultimately enhancing the quality and consistency of care provided to patients across Cornwall.
By fostering strong relationships with clinical teams, promoting a culture of continuous improvement, and aligning operational delivery with the strategic aims of Kernow Health CIC, the Clinical Manager plays a vital role in enhancing patient outcomes and supporting a resilient, responsive urgent care workforce.
Key Duties and Responsibilities:
Kernow Health CIC is a Community Interest Company supporting General Practice and delivering Primary Care Services at scale across Cornwall. Established in 2011 by a group of Cornwall practices, we are a GP-owned provider organisation delivering several NHS contracts, including: