Cloud Solution Architect (Cloud & AI)
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (47.0%).
Occupation Type
IT business analysts, architects and systems designers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£54,900
(£28.15 per hour)
Occupation rate applies
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Description
Overview
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
As a Cloud Solution Architect (CSA) with deep expertise in Azure Data, Analytics, and AI services to lead transformative engagements for our customers. In this strategic role, you will drive architectural innovation, implementation excellence, and operational health across Microsoft Azure solutions.
Key Responsibilities Include
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
As a Cloud Solution Architect (CSA) with deep expertise in Azure Data, Analytics, and AI services to lead transformative engagements for our customers. In this strategic role, you will drive architectural innovation, implementation excellence, and operational health across Microsoft Azure solutions.
Key Responsibilities Include
Developing reusable intellectual property (IP) and content assets that scale across field teams, customers and showcase value-based deliverables.
Creating world-class collateral to empower internal field teams in delivering impactful customer outcomes.
Supporting the Customer Success Unit (CSU) and customers in maximizing their Microsoft investments through hands-on architecture and solution delivery.
We are looking for candidates that demonstrate business acumen, thought leadership, critical thinking, and negotiation skills with a track record of customer advocacy. The Senior CSA will balance technical and business objectives and will engage and influence senior leaders internally and externally to deliver high quality solutions and user experiences. Effective negotiating, influencing, and leadership skills mixed with creativity and deep subject matter expertise will be essential to achieve strategic alignment of goals across this broad range of stakeholders. This opportunity will allow you to accelerate your career growth, honing your technical program management and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 100% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Creating world-class collateral to empower internal field teams in delivering impactful customer outcomes.
Supporting the Customer Success Unit (CSU) and customers in maximizing their Microsoft investments through hands-on architecture and solution delivery.
We are looking for candidates that demonstrate business acumen, thought leadership, critical thinking, and negotiation skills with a track record of customer advocacy. The Senior CSA will balance technical and business objectives and will engage and influence senior leaders internally and externally to deliver high quality solutions and user experiences. Effective negotiating, influencing, and leadership skills mixed with creativity and deep subject matter expertise will be essential to achieve strategic alignment of goals across this broad range of stakeholders. This opportunity will allow you to accelerate your career growth, honing your technical program management and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 100% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Key Responsibilities include:
- Developing reusable intellectual property (IP) and content assets that scale across field teams, customers and showcase value-based deliverables.
- Creating world-class collateral to empower internal field teams in delivering impactful customer outcomes.
- Supporting the Customer Success Unit (CSU) and customers in maximizing their Microsoft investments through hands-on architecture and solution delivery.
- Customer-Centric Approach: Identify customers' goals for migrating to Azure, and ensure the program provides Data & Analytics solutions that deliver business value. Customer Satisfaction
- Drive positive Customer Satisfaction & become a trusted advisor.
- Solicit feedback and understand their experiences with the service delivered.
- Ensure that solution exhibits high levels of performance, security, scalability, maintainability, repeatability, appropriate reusability, and reliability upon deployment.
- Develop opportunities to enhance Customer Success and help customers extract value from their Microsoft investments. Leverage subject matter expertise to identify resolutions for customer blockers.
Required Qualifications:
- Bachelor's degree in computer science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.