We’re on a mission to back the UK’s small businesses like no one else 🚀
Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.
At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.
We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.
The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈
Come and join a mission that matters!
[Read our Impact Report] | [See our Trustpilot]
📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits
As a Collections Team Leader, you will play a crucial role in the day-to-day operational success of a delinquency collections team. You will support the achievement of individual Collections Executives, contributing to departmental and business targets to help protect investor returns.
- Providing direct, day-to-day operational guidance and support to a team of Collections Executives.
- Assisting with individual performance management, including setting and tracking weekly/monthly targets across a broad range of KPIs (from talk time to cash collected), under the guidance of your manager.
- Motivating and energising your team to strive towards and exceed their targets.
- Providing team members with regular feedback, conducting 1-to-1s, KPI reviews, and call shadowing sessions to hone negotiation skills and drive improvements in cure, roll, and default rates.
- Supporting the development of your team members and contributing to their long-term progression goals.