Commercial Analyst

DLG is evolving. Across every facet of our business, our teams are embracing new

opportunities and putting customers at the heart of everything they do. By joining them, you’ll

have the opportunity to not just be recognised for your skills but encouraged to build upon

them and empowered to do your absolute best.

Step into a role where your insight truly shapes the future of our business. We’re excited to

welcome a Commercial Analyst into our high-impact Price Comparison Website (PCW)

team, where you’ll play a key role in understanding performance, spotting opportunities, and

influencing the decisions that drive growth.

In this role, you won’t just interpret data - you’ll help uncover the stories behind it. Your

analysis will guide trading strategy, enhance customer outcomes, and support critical

commercial choices that help us stay ahead in a fast-moving market.

You’ll collaborate closely with talented colleagues across the wider Commercial Trading

team, contributing directly to our Business Plan and helping to deliver on our long-term

ambitions. If you’re curious, motivated, and ready to make a visible impact, this is the place

to do it.

What You'll Be Doing

• Monitor and report on weekly performance metrics across the Sales and Renewal funnels.
• Conduct in-depth analysis to identify underlying trends, performance drivers, and
  
  

improvement opportunities.

• Contextualise performance through active monitoring of the Home insurance market and
  
  

competitor dynamics.

• Use data, commercial intuition, and structured thinking to make decisions in uncertain
  
  

environments.

• Support the creation of the Business Plan for Home PCW customers and track delivery
  
  

against this plan.

• Be curious and creative: challenge assumptions, bring fresh perspectives, and identify
  
  

opportunities for positive change.

Work collaboratively with Pricing, Product, Operations, Marketing and Digital teams to drive

aligned commercial outcomes.

• Drive delivery of initiatives using a test-and-learn approach to maximise benefits and generate
  
  

insight.

• Build an understanding of customer and commercial trade-offs in a highly regulated industry.
• Develop a strong understanding of the regulatory landscape and translate requirements into
  
  

implications for business models, products, and processes.

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office

depends on your role and team, but colleagues spend at least 50% of your time in the office

What You'll Need

• Strong analytical skills, with the ability to manipulate data sets and draw meaningful insights.
• A curious and creative mindset, with the confidence to challenge existing processes and
  
  

customer journeys.

• Commercial acumen with proven experience in identifying opportunities and delivering
  
  

business change.

• A proactive, adaptable approach, thriving in a fast-paced and dynamic environment.
• Excellent communication and collaboration skills, with the ability to influence stakeholders and
  
  

drive positive change.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer

Excellent Benefits Designed To Suit Your Lifestyle

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus Green Flag breakdown cover

Additional optional Health and Dental insurance

Up to 10% AIP Bonus, EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

Generous holidays

Buy as you earn share scheme

Employee discounts and cashback

Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked

beyond the financial rewards and created an offer that takes your whole life into account.

Supporting our people to work at their best – whatever that looks like — and offering real

choice, flexibility, and a greater work-life balance that means our people have time to focus

on the things that matter most to them. Our benefits are about more than just the money you

earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background

and thinking is a big strength in our people. We're delighted to feature as one of the UK's

Top 50 Inclusive Employers and are committed to making our business an inclusive place to

work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential

to our business. We recognise and embrace people that work in different ways so if you