Analytics are greyed out due to low classification confidence (43.0%).
Occupation Type
Sales supervisors - retail and wholesale
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours (Full Time)
Level: Lead
Application Closing Date: FWednesday 28th January
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value.
We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
About The Team And The Role
Ocado Retail is seeking a highly organised and structured Commercial Delivery Lead to join our Commercial team. This role will lead the delivery of critical projects across the Commercial function, from inception through to implementation. The role requires both retail experience and experience in programme management or working on large cross-functional projects, with strong communication skills.
This role will report to the Commercial Development Director and manage a team of two. The breadth of the role would provide a great stepping stone into the Commercial function of a retailer, or provide an experienced buyer with new, complementary skills to help take their career to the next level.
What You’ll Do
Define and lead key projects across the Commercial function, managing the end-to-end critical path and tracking progress against deliverables
Identify project blockers and risks, and follow through on mitigation actions with the respective owners
Lead detailed assessments of our commercial processes and identify opportunities to improve ways of working, processes and systems
Lead improvements in cross-functional collaboration, both across the Commercial team and with other key functions (e.g., Marketing, Insights, IT)
Work closely with our tech teams to shape the trading systems roadmap, ensuring tools are fit for purpose and our operating models are adapted to maximise the benefit of these tools
Lead project management of the annual cycle of buying activities, e.g., strategy setting and range review processes, including coordination of training and sign-off sessions
Lead preparation of supplier-facing communications and events, including our annual supplier conference and new supplier trainings
Prepare and deliver internal communications across the Commercial function
Who You Are
Proven experience in a commercial, project management, or consulting role within the retail space, ideally in the grocery sector
Strong understanding of retail and commercial processes and a perspective on best practices seen in other organisations
Ability to influence and lead multiple projects to completion, while working with multiple stakeholders and priorities
A proactive, organised approach with strong attention to detail, and the ability to manage complex critical paths in a fast-paced environment
Ability to structure complex problems and deliver clear and concise recommendations, combining a data-driven mindset, pragmatism and creativity
Focus on quality, accuracy, and attention to detail
Excellent communication skills and ability to write clearly for a range of audiences (PowerPoint, written documents, and verbal communications)
Strong stakeholder management and comfort working across different functions and levels of the organisation
Able to consistently deliver against KPIs within a fast-paced and changing environment
Change management or lean process improvement experience would be highly beneficial
What’s In It For You
By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing:
Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.
Your Application and AI
In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.
Everyone’s welcome
We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.
