Commercial Director - Strategic Partnerships

We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.

HealthHero is Europe’s largest digital health provider, delivering 5 million consultations per year. But we’re just getting started. We’ve built a seamless digital clinic that brings body and mind together — from GP appointments and mental health support to long-term condition management. By sitting behind the world’s leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.

We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of digital-native pioneers, management consultants, creatives and industry-leading clinical experts.

We aren’t just digitising appointments; we’re building the next generation of healthcare. We’re creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health.

At HealthHero, we are digital when it should be and human where it counts. Join us, and help build a next generation health system the world is waiting for.

The purpose of the Commercial Director - Strategic Partnerships role is to grow our NHS partnerships and bring in the full benefit of HealthHero's products and clinical offering into wider adoption by the NHS.

Requirements & Objectives

• Take overall responsibility for the development of new business opportunities with NHS/ government bodies in UK & Ireland
• Meet revenue targets
• Report monthly to the operating management team the performance to budget, key actions to achieve the plan and emerging risks and opportunities
• Analyse market and create and adapt our growth strategy in line with trends and opportunities
• Have a good understanding of current landscape of clinical and digital products in the NHS, and demonstrate ability to articulate how our offering fits the market, and how our products could be configured to meet customer needs
• Develop compelling propositions and client pitches
• Drive the commercial contracting process
• Engage with system stakeholders and wider industry representing HealthHero in the best possible way, while positioning the business for success and acquiring continued understanding of market direction and opportunities

Qualities

We expect the following attributes in the successful candidate:

• Articulate and persuasive
• Credible presence with senior stakeholders
• Analytical and numerate
• Mental agility to work in a fast paced environment with multiple internal stakeholders
• Excellent work ethic

Experience and knowledge in the following areas is a must have:

• Knowledge of NHS and experience with some parts of the system at least - whether from the outside or inside
• Product or solution based selling
• Bid writing and bid management
• People management

Benefits

• Company Pension scheme
• Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme
• 25 days holiday + 8 days bank holiday and an extra day off for your birthday
• Electric Car scheme
• Cycle to work scheme
• Salary Exchange scheme