Commercial Inspection Coordinator

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability.

SGS’s Industries and Environment services help businesses ensure safety, sustainability, and compliance through testing, inspection, certification, and consulting—supporting sectors from manufacturing to infrastructure and environmental management.

Job Description

• Job Title: Commercial Inspection Coordinator
• Job Type: Permanent
• Location: Oldbury
• Hours: Monday – Thursday 8.30am – 4:30pm, Friday 8.30am – 4pm (inc 1 day WFH)
  
  

Step into a key role where your organisation, coordination, and client‑focused approach ensure our inspection services run seamlessly. As our Commercial Inspection Coordinator, you’ll be the crucial link between our clients and our nationwide network of Inspectors—making sure every enquiry is handled efficiently, accurately, and with outstanding service.

This is an excellent opportunity for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering work to a high standard.

• Act as the first point of contact for commercial inspection enquiries—assessing client needs, minimising risks, preparing accurate quotations, and creating job files.

Allocate the right Inspector for each job, ensuring competence, availability, and high‑quality service delivery.

Track each inspection from start to finish: monitoring performance, reviewing reports, issuing certificates, and raising non‑conformities when required.

Maintain full compliance with internal processes including contractual terms, purchase orders, health & safety requirements, timesheets, affiliate invoices, and correct system documentation.

Support financial accuracy by ensuring timely invoicing, correct charges and formatting, and helping with proactive debt management.

Build strong client relationships by attending review meetings, supporting sales discussions, and contributing to improvements in our business systems and administrative processes.

Qualifications

Essential

• GCSE or equivalent in Maths/English (grades A* to C)
  
  

Desirable

• Full Driving Licence for use in the UK
  
  

Additional Information

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

• Performance related bonus (discretionary and subject to eligibility criteria)

Private medical cover (subject to eligibility criteria)

Competitive pension scheme + Life Assurance

Generous Annual Leave allowance (increasing with service) plus bank holidays

An additional day off for your birthday

Retailer Discounts

Enhanced maternity/paternity and adoption pay

Length of Service Awards

Christmas Vouchers

Health & Wellbeing initiatives

Discounted Gym Membership

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly.