Commercial Process Manager

A little bit about us:

East West Rail is a nationally significant railway project which aims to deliver much-needed transport connections for the vibrant communities between Oxford, Milton Keynes, Bedford and Cambridge, which blend beautiful landscapes and a rich cultural heritage with globally renowned centres of education, business, technology and an increasingly dynamic business scene. Together these communities contribute around £111 billion to the national economy each year.

However, the lack of good East-West transport connections makes it harder for residents to make the most of everything the region has to offer. From faster commutes to days out with friends and family, EWR will make it easier to reach the things that matter most, bringing a range of benefits to communities between Oxford and Cambridge, and across the UK more broadly.

EWR is also one of the UK’s largest infrastructure projects, which the government committed to delivering in full in the Autumn 2024 Budget, and again in the 2025 Spending Review as part of its ambition to unlock the potential of the Oxford to Cambridge Growth Corridor.

EWR is being championed by the Government as a key driver to economic growth leading to a potential £78 Billion boost to the UK economy: supporting new towns, housing, and regeneration.

Role Summary:

This role will support the Head of Commercial Operations in developing and implementing effective processes that operate across the commercial lifecycle (Procurement Pathway as described in PA23 guidance) to drive efficiency and alignment to commercial goals. This role is responsible for monitoring the execution of PA23 notices, supporting and ensuring all EWR Co teams are compliant with the Act.

This role will work closely with other members of the Commercial Operations team, in particular the Policy Manager and Systems & Reporting Manager to ensure that our processes meet our regulatory requirements and their implementation is operationalised through our commercial systems.

Key Responsibilities:

• Analyse existing policies to ensure there are processes that allow the execution of EWR Co policies.
• Analyse existing business processes to identify inefficiencies and bottlenecks, and develop strategies for improvement
• Design, implement, and monitor new processes to enhance operational efficiency and effectiveness.
• Collaborate with cross-functional teams to ensure processes align with commercial objectives.
• Create and maintain process documentation, including flowcharts and procedure manuals.
• In conjunction with compliance and continuous improvement colleagues conduct regular reviews to ensure adherence to processes and identify opportunities for continuous improvement.
• Facilitate change management and communicate process updates effectively to stakeholders.
• Create training materials and deliver training to employees on new processes and monitor their effectiveness, adjusting as needed.
• Lead process improvement initiatives, manage teams, and coordinate with external contractors if required.
• Foster a culture of continuous improvement.
• Prepare and present reports on process effectiveness to senior management.
• Collaborate with other departments to ensure process effectiveness and efficiency.

Skills, Knowledge and Expertise:

• MCIPS qualified, or actively studying at an advanced level.
• Experience in designing and implementing procurement and contract management processes, in particular in relation to the Procurement Act 2023 and subsequent Regulations and Guidance.
• Strong understanding of regulatory requirements and industry standards related to commercial activities in the public sector.
• Excellent process design and mapping skills.
• Strong analytical and problem-solving skills to evaluate, design, and optimize processes.

Benefits:

• Competitive salary that reflects your skills and experience
• Up to 12% employer pension contribution to support your future
• 36 days annual leave (including bank holidays) plus the option to buy up to 2 extra days
• 2 volunteering days, a chance for you to give back to the community
• Enhanced family-friendly policies to support you and your loved ones
• Life assurance (4x your annual salary) for peace of mind
• Employee Assistance Programme for confidential support when you need it
• Access to Perkbox for a wide range of discounts and wellbeing benefits
• Recognition programme, including on-the-spot and annual awards
• Advanced learning and development opportunities to help you grow.

Diversity and Inclusion:

At East West Railway Company, we’re committed to building an inclusive railway for all. We believe that to do that, we must nurture a diverse team that represents the UK communities that we impact. Our approach is simple - to create an environment where everyone is welcome and able to be themselves. We celebrate diversity and are proud to be an equal opportunity employer. We encourage applications from all backgrounds and experiences.