Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Executive
Application closing date: 9th July 2025
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value.
We’re
Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket
ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind
Zoom by Ocado, our same-day grocery delivery service.
About The Team And The Role
As a Compliance Analyst, you will report to the Code Compliance Officer (CCO) and provide support for delivering across the compliance programme. You will be working cross-functionally across the various departments of the organisation to ensure widespread understanding and application of compliance requirements and best practices. This will include training and supporting colleagues, working with functional teams to ensure their processes and projects are in line with the required standards, identifying potential gaps and supporting with the development of appropriate remediation plans. This presents an exciting opportunity to develop our compliance strategy as our organisation continues to grow and mature.
What You’ll Do
The role will naturally flex depending on the mix of activities at any particular time, with the key accountabilities as follows: –
- Identify gaps in current business procedures and work with functional teams to develop the necessary remediation steps to ensure compliance with processes and standards
- Support the development, delivery and tracking of training to colleagues, including annual refresher programmes and trainer-led sessions
- Ensure colleagues are supported with queries they may have relating to ways of working
- Provide support with any investigation that arises from an internal issue or an external complaint from a third party, such as a customer or supplier
- Support the tracking and reporting of information to the regulator and other internal governance groups
- Liaise with teams to develop, manage and maintain company policies and processes
Who You Are
- Understanding and experience of compliance from working within or outside this function
- Experience working in a corporate environment and ideally in the retail field
- Ability to engage with senior management, with excellent interpersonal and communication skills
- Project management, business change or process change experience
- Self-starter with a proactive approach and willingness to develop new skills
- Excellent planning, organising and analytical skills, with strong attention to detail
- Ability to work collaboratively with cross-functional stakeholders
What’s In It For You
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
