Compliance Investigator Officer
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (57.0%).
Occupation Type
Quality assurance and regulatory professionals
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£48,200
(£24.72 per hour)
Occupation rate applies
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Description
Bristol, Croydon, Edinburgh, Manchester, Stratford
Job Summary
Discover what it’s like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.
HMRC's Fraud Investigation Service (FIS) is responsible for tackling the most serious fraud, evasion, and organised criminal attacks against the tax system. It uses a wide range of approaches, skills and capabilities including civil and criminal investigations.
HMRC plays a significant role in tackling economic crime, delivered through its unique function as a tax authority, law enforcement agency and anti-money laundering supervisor. HMRC’s investigation, asset recovery and anti-money laundering powers complement and support the activities of the broader government agenda.
Exploitation of the UK’s financial system has consequences for both tax compliance and society’s perception of fairness. Taking robust action when that exploitation is identified, including through sectors HMRC supervises under The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (the Regulations 2017) and criminal investigations, ensures those who break the rules suffer consequences for their actions.
In FIS Economic Crime, we work across the department and with the wider Law Enforcement community, using a unique blend of skills and expertise to recover the proceeds of crime and protect the UK against the risk of money laundering and terrorist financing, putting illicit finances at the centre of operations.
Job Description
Job Summary
Discover what it’s like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.
HMRC's Fraud Investigation Service (FIS) is responsible for tackling the most serious fraud, evasion, and organised criminal attacks against the tax system. It uses a wide range of approaches, skills and capabilities including civil and criminal investigations.
HMRC plays a significant role in tackling economic crime, delivered through its unique function as a tax authority, law enforcement agency and anti-money laundering supervisor. HMRC’s investigation, asset recovery and anti-money laundering powers complement and support the activities of the broader government agenda.
Exploitation of the UK’s financial system has consequences for both tax compliance and society’s perception of fairness. Taking robust action when that exploitation is identified, including through sectors HMRC supervises under The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (the Regulations 2017) and criminal investigations, ensures those who break the rules suffer consequences for their actions.
In FIS Economic Crime, we work across the department and with the wider Law Enforcement community, using a unique blend of skills and expertise to recover the proceeds of crime and protect the UK against the risk of money laundering and terrorist financing, putting illicit finances at the centre of operations.
Job Description
Our operational teams tackle the financial aspects of cases that ultimately deter, disrupt, and remove assets from tax fraudsters, sending a clear message that crime doesn't pay. This includes recovering the assets of crime through the use of criminal and civil powers, taking action to ensure businesses in supervised sectors comply with the Regulations 2017 and the post-conviction management of offenders.
Targeting and tackling the financial benefits of tax crime is a powerful approach in disrupting attacks on HMRC. Using our unique set of powers (such as confiscation at the conclusion of a criminal trial, civil recovery tools, insolvency or taking control of goods to satisfy an outstanding debt) to achieve maximum impact, we take the profit out of tax crime and return monies to the Exchequer, ensuring funding of vital public services.
As a supervisor of almost 30,000 businesses across nine high risk sectors, our team of almost 400 specialist staff is growing to meet that challenge.
Businesses We Supervise Include:
Targeting and tackling the financial benefits of tax crime is a powerful approach in disrupting attacks on HMRC. Using our unique set of powers (such as confiscation at the conclusion of a criminal trial, civil recovery tools, insolvency or taking control of goods to satisfy an outstanding debt) to achieve maximum impact, we take the profit out of tax crime and return monies to the Exchequer, ensuring funding of vital public services.
As a supervisor of almost 30,000 businesses across nine high risk sectors, our team of almost 400 specialist staff is growing to meet that challenge.
Businesses We Supervise Include:
- Money Service Businesses (MSBs)
- Estate Agency Businesses (EABs)
- Letting Agency Businesses (LABs)
Targeting and tackling the financial benefits of tax crime is a powerful approach in disrupting attacks on HMRC. Using our unique set of powers (such as confiscation at the conclusion of a criminal trial, civil recovery tools, insolvency or taking control of goods to satisfy an outstanding debt) to achieve maximum impact, we take the profit out of tax crime and return monies to the Exchequer, ensuring funding of vital public services.
As a supervisor of almost 30,000 businesses across nine high risk sectors, our team of almost 400 specialist staff is growing to meet that challenge.
Businesses We Supervise Include:
- Money Service Businesses (MSBs)
- Estate Agency Businesses (EABs)
- Letting Agency Businesses (LABs)
- Accountancy Service Providers (ASPs)
- Trust or Company Service Providers (TCSPs)
- High Value Dealers (HVDs)
- Art Market Participants (AMPs)
- Bill Payment Service Providers (BPSPs)
- Telecommunications, Digital and IT Payment Service Providers (TDITPSPs)
The Successful Candidate Will Be Required To:
Manage a caseload of Economic Crime - Supervision (EC-S) registered businesses to deliver business targets/Key Performance Indicators.
Undertake interventions to EC-S registered businesses primarily through face-to-face but also occasionally through desk-based interventions depending on the identified risks.
Evaluate and test the credibility of a business, consider the degree of its compliance with the Regulations 2017, maintaining a clear audit trail on all EC-S systems. In addition, evaluate and test the credibility of policies and procedures statements, books and records or information obtained during interventions, ensuring that caseloads are processed within the required deadlines.
Closing cases in a timely manner ensuring consideration of appropriate outcomes supported by robust evidential conclusions.
Share information with EC-S, HMRC and partner agencies through the dissemination of intelligen
ce via legal gateways by submitting accurate and timely intelligence reports or Suspicious Activity Reports (SARs).
Working collaboratively with internal and external partners.
Take ownership of the quality and accuracy of own work while sharing best practice with colleagues and ensuring work adheres to required Compliance Professional Standards.
Applying sanctions to a case where appropriate and proportionate to risk.
Working dynamically and flexibly to respond to immediate risks/intelligence across teams and business sectors.
Preparing cases to litigation standard for tribunal and working with other EC-S decision making colleagues where cases are referred for criminal investigation.
You may be asked to act as a Single Point of Contact (SPOC) for a specific sector to feedback information or act as a conduit at sector meetings.
Supporting higher officer caseworkers, as required.
As an EC-S Trainee (unless relevant training already completed), you will complete a Learning pathway, this consists of 26 weeks of training specific to the role of an EC-S Compliance officer.
What We Are Looking For:
Working collaboratively with internal and external partners.
Take ownership of the quality and accuracy of own work while sharing best practice with colleagues and ensuring work adheres to required Compliance Professional Standards.
Applying sanctions to a case where appropriate and proportionate to risk.
Working dynamically and flexibly to respond to immediate risks/intelligence across teams and business sectors.
Preparing cases to litigation standard for tribunal and working with other EC-S decision making colleagues where cases are referred for criminal investigation.
You may be asked to act as a Single Point of Contact (SPOC) for a specific sector to feedback information or act as a conduit at sector meetings.
Supporting higher officer caseworkers, as required.
As an EC-S Trainee (unless relevant training already completed), you will complete a Learning pathway, this consists of 26 weeks of training specific to the role of an EC-S Compliance officer.
What We Are Looking For:
Can demonstrate sound interpersonal, communications and relationship - building skills and thrive working as part of a team as well as working autonomously.
Ability to work in line within guidelines, whilst having the confidence to exercise judgement and discretion within specified parameters and working to tight deadlines.
Ability to assess a wide range of information and data sets to draw conclusions as to compliance with the Regulations 2017, Proceeds of Crime Act 2002 (POCA) and Terrorism Act 2002 and Terrorism Act 2006 (TACT) and make sound evidence-based decisions.
Ability to write to an evidential standard and possess a strong written and verbal skill set.
Resilient individual who thrives under pressure, embraces challenges with a positive mindset.
Are committed to continuous improvement, in an environment where performance matters.
Are flexible, adaptive, and creative in solving problems and dealing with change.
Can effectively organise and plan, anticipating risks to prevent them becoming issues.
International Compliance Association (ICA) qualification or other relevant investigative or compliance qualification
Essential Criteria
Ability to work in line within guidelines, whilst having the confidence to exercise judgement and discretion within specified parameters and working to tight deadlines.
Ability to assess a wide range of information and data sets to draw conclusions as to compliance with the Regulations 2017, Proceeds of Crime Act 2002 (POCA) and Terrorism Act 2002 and Terrorism Act 2006 (TACT) and make sound evidence-based decisions.
Ability to write to an evidential standard and possess a strong written and verbal skill set.
Resilient individual who thrives under pressure, embraces challenges with a positive mindset.
Are committed to continuous improvement, in an environment where performance matters.
Are flexible, adaptive, and creative in solving problems and dealing with change.
Can effectively organise and plan, anticipating risks to prevent them becoming issues.
International Compliance Association (ICA) qualification or other relevant investigative or compliance qualification
Essential Criteria
- Comfortable with a face-to-face visiting, involving regular national travel within the UK and occasional overnight stays
- Strong communication, stakeholder engagement and discussion skills.
- Ability to write to an evidential standard and possess a strong written and verbal skill set
- Can demonstrate sound interpersonal, communications and relationship - building skills
- Thrive working as part of a team as well as working autonomously.
- Can effectively organise and plan, anticipating risks to prevent them becoming issues.
- Ability to work in line within guidelines, whilst having the confidence to exercise judgement and discretion within specified parameters and working to tight deadlines.
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Making Effective Decisions
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
How To Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV, to include your job history and experience, covering up to your last 3 jobs/roles. Please do not exceed 300-words in total.
In the event of a large number of applications being received, an initial sift may be held on your behaviour statement for Delivering at Pace.
At full sift all behaviour statements, your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be asked behaviour-based questions, to explore what you are capable of, and you will also be asked strength-based questions to explore your motivations relevant to the job role.
[This is an example of a strengths-based question]:
“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Merit List
After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Hybrid working at HMRC
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Merit List
After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Additional Security Information
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
- Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Additional Security Information
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.
Important information for existing HMRC contractual homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
The Civil Service values hone
From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.
Important information for existing HMRC contractual homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
The Civil Service values hone
sty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experi
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experi
ence accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
- Name : Usman Patel
- Email : usman.patel@hmrc.gov.uk
- Telephone : 03000 543 632
- Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.