Concierge - The Manchester Deansgate Hotel

Recommending food, drinks and entertainment for our guests (you will be a local-guide for our guests and adjust your approach to the wants and needs of each individual guest) - you will be someone who knows all the best spots in the local area and have excellent personal skills communicating with a wide range of guests!

Working closely with our reception team (you will be motivated to ensure all of our guests all leave with a smile on their face) – a warm, authentic personality with a can-do attitude and experience of working closely in a team is essential for this role!

At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive….

• Financial security - Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.

Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.

Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders

If you are looking to join an iconic and sophisticated Hotel….click apply today to see where this adventure could take you!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.