Contact Worker
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (57.0%).
Occupation Type
Pharmacy and optical dispensing assistants
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Cornwall Council. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Job Description
About the Service
The BCHW Advice Line, MARU and Early Help Hub provide the front door to children’s health, early help and safeguarding services. The integrated team includes professionals from Health, Social Care, Education, and Early Help, working together to ensure children and families receive the right support at the right time.
You will be part of an enthusiastic and friendly team who are passionate about helping children and families. The roles require excellent skills in communication and building effective relationships with key partners. You will be flexible and be able to at times work under pressure and with competing timescales. You will receive good support and supervision.
We are interested to hear from people who have experience in working in health, education or social care settings and have a good understanding of the challenges facing families in Cornwall. We want to hear from people who want to make a difference to children's experiences and help them access early and meaningful support that will make a difference to their lives.
About The Role
An exciting opportunity has arisen for a Contact Worker to join the Best Start, Community Health and Wellbeing Service (BCHW) Advice Line team within the Health Visiting and School Nursing service which is integrated with Children's Social Care. This frontline role provides a single point of contact for families, young people, professionals and partner agencies seeking advice and support responses for children and families in Cornwall.
The post is varied and challenging, involving processing and coordinating telephone and electronic referrals and requests for support related to Health Visiting and School Nursing.
Main Duties
About the Service
The BCHW Advice Line, MARU and Early Help Hub provide the front door to children’s health, early help and safeguarding services. The integrated team includes professionals from Health, Social Care, Education, and Early Help, working together to ensure children and families receive the right support at the right time.
You will be part of an enthusiastic and friendly team who are passionate about helping children and families. The roles require excellent skills in communication and building effective relationships with key partners. You will be flexible and be able to at times work under pressure and with competing timescales. You will receive good support and supervision.
We are interested to hear from people who have experience in working in health, education or social care settings and have a good understanding of the challenges facing families in Cornwall. We want to hear from people who want to make a difference to children's experiences and help them access early and meaningful support that will make a difference to their lives.
About The Role
An exciting opportunity has arisen for a Contact Worker to join the Best Start, Community Health and Wellbeing Service (BCHW) Advice Line team within the Health Visiting and School Nursing service which is integrated with Children's Social Care. This frontline role provides a single point of contact for families, young people, professionals and partner agencies seeking advice and support responses for children and families in Cornwall.
The post is varied and challenging, involving processing and coordinating telephone and electronic referrals and requests for support related to Health Visiting and School Nursing.
Main Duties
- Contact workers are directed and supported to:
Working Pattern
We have full and part time roles available.
What You'll Need To Succeed
- Experience in a client focused role
- Excellent communication skills, including telephone work
- Ability to maintain accurate electronic records
- Understanding of safeguarding children and data protection
- Ability to work under pressure and meet deadlines
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our Core Employee Rewards And Benefits Include
- A competitive salary.
- A defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
- A generous annual leave entitlement with the potential to purchase additional leave.
- A national award-winning employee health and wellbeing programme
- Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information
Cornwall Council is unable to offer visa sponsorship or transfer of exisiting sponsorship for this role.
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview
If you would like to discuss this post, please contact: Jim Davidson Jim.Davidson@cornwall.gov.uk
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.
Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
Cornwall Council is unable to offer visa sponsorship or transfer of exisiting sponsorship for this role.
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview
If you would like to discuss this post, please contact: Jim Davidson Jim.Davidson@cornwall.gov.uk
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.
Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.