Contract Manager

Role Purpose

The Contract Manager is responsible for managing the contractual relationship with the Authority under the Project Agreement. This role acts as the key liaison with the client, delivering contractual and commercial obligations, ensuring compliance, value for money, and effective governance. The role supports strategic board reporting and contributes to the overall commercial success of the contract.

Responsibilities

• Be the primary point of contact with the Authority.
• Build and maintain strong relationships to promote client satisfaction and continuity.
• Attend and contribute to monthly progress meetings with the Authority.
• Report to the Strategic Board, prepare and present Strategic Board papers.
• Manage the Contractor’s responsibilities under the Project Agreement.
• Monitor service delivery and performance under the contract, ensuring contractual compliance.
• Assist in interpreting, applying, and negotiating the Project Agreement and related documentation, including variations and major changes.
• Take commercial responsibility for actions that ensure budgeted returns to Shareholders.
• Support commercial risk management and mitigation across the contract.
• Monitor progress of the project and ensure internal and statutory reporting obligations are met.
• Maintain and annually update the Process Manual, ensuring alignment with evolving contract needs and standards.
  
  

Qualifications

• Degree in Business, Commercial Management, or a related field.
• Desirable: MRICS, CIPS, or equivalent professional accreditation.
  
  

Skills & Experience

• Demonstrable experience in contract management or commercial oversight within a complex, regulated environment.
• Strong understanding of PPP/PFI contracts or equivalent public-private partnership models.

Skilled in stakeholder management, negotiation, and client interface.

Excellent written communication, particularly in preparing board-level reporting.

Financial and analytical acumen; able to monitor contract budgets and returns.

Benefits

• Entry into Company bonus scheme - up to 5%
• Contributory pension up to 6%
• 24 days annual leave
• Annual opportunity to buy additional annual leave (up to 5 days)
• Life assurance: 4 x annual salary
• Flexible benefits: Access to a wide range of flexible benefits through Bravo Benefits, allowing you to tailor your package to suit your individual needs, including health, wellbeing, and lifestyle options.
• Free parking
  
  

Our Business

At Thalia Waste Management, we are creating a future to be proud of. We think differently, questioning everything, enabling us to develop progressive waste into energy solutions and services. Being motivated, tackling problems together, inspiring others to take responsibility, making a difference, being ambitious and contributing value.

We operate the best technology available across our four strategic sites in North Yorkshire, Milton Keynes, Cambridgeshire and the Isle of Wight. Our technology includes everything from mechanical and biological treatment, traditional mass-burn energy from waste and material recycling technologies to in-vessel composting, advanced thermal treatment, innovative small-scale energy from waste and anaerobic digestion. In a single year we process 300,000 tonnes of waste that is turned into energy. This generates the same amount of energy as approximately 600 million solar panels. Similarly we recycle circa 95,000 tonnes of waste.

Inclusion

At Thalia Waste Management, we work hard to make sure we are an inclusive and diverse place to work. This means we don’t just look at your CV, we’re focused on who you are, your skills and passion that can be brought to Thalia Waste Management. We know and understand the everyone is different and has a life outside work, so we’re happy to discuss flexible working and any adjustments that could be needed! We’ll do all that we can to support everyone from their first contact with us. For any support or adjustments needed through our recruitment process, please speak to our recruitment team who will be happy to support. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. As a Disability Confident

Employer, we will make sure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.