Costs Negotiator
UK Visa Sponsorship Analytics
Occupation TypeLegal associate professionals
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
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Description
Application Deadline: 24 June 2026
Department: Legal
Location: Liverpool
To pursue the settlement of legal costs as soon as practicably possible on a range of Complex Injury claims.
A Costs Negotiator should be able to proactively review cases; formulate an initial costs strategy and settlement parameters; provide comprehensive advice to clients; commence early telephone negotiations with opponents; and liaise, as required, with Insurers throughout the life of the file.
The Costs Negotiator should be able to establish strong working relationships within the Costs team; the wider Keoghs business; and with our clients through use of excellent oral skills and succinct written communications.
The Costs Negotiator will be expected to attain their Objectives as well as Client SLAs and KPIs. Support and mentoring with their Personal Development Plan will be provided to enable technical development and career progression.
The Head of Costs is Howard Dean; Technical Director is Elaine Pitt; and Business Unit Director is Amanda Nuttall.The role is with the Legacy Team based in Birmingham, managed by Darren Lee and supported by Paul Edwards.
Key Responsibilities
You will be responsible for your own caseload, progressing each file from receipt of papers from the Keoghs Motor & Casualty teams to resolution of costs. The role will include:
- Proactively reviewing cases to formulate an initial costs strategy and settlement parameter
- Preparing points of dispute and considering replies
- Identifying and documenting strengths and weaknesses of own case and opponent’s costs claimed
- Using the telephone to discuss; put forward meritorious arguments; and negotiate settlement of costs
- Updating reports to clients of progress made in resolving costs claimed
- Dealing with correspondence and telephone calls received within SLAs
- 28 - 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
- Primary location for this role is Birmingham Office.
- 12 months experience as a minimum in a similar costs negotiator role, either for claimant or defendant, handling own caseload.
- Degree and/or LPC and/or ALCD
- Previous experience of client liaison - taking instructions and providing advice both verbally and in writing
- Experience of the Detailed Assessment process including preparing Points of Dispute and considering replies.
- Good telephone negotiation skills
- An understanding of current cost case law and insurance litigation practice and process.
- Ability to use own initiative and make decisions
- Ability to plan and prioritise workloads and to remain calm under pressure
- Excellent listening and verbal communication skills
- Ability to act as part of a team
- Proficient IT skills in Microsoft packages
- Team commitment: Values others perspective
- Resilience: Demonstrates self-control
- Passion for growth and improvement: Systematically improves performance
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets