Counter Associate - 'The Ordinary' - Selfridges, Oxford Street
Location
London, England, United Kingdom
Employment TypePart-time
Posted At6/1/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (26.0%).
Occupation TypeWarehouse operatives
Occupation Code Skill LevelMedium Skilled - Extending
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
WHAT ON EARTH IS DECIEM?
We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.
Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere.
We are DECIEM, The Abnormal Beauty Company.
We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!
WHAT WE'RE LOOKING FOR
We are looking for a flexible customer service-oriented Sales Assistant known at DECIEM as Counter Associate, to join our "extraOrdinary" team in Selfridges, Oxford Street to deliver memorable experiences to our customers <3
Experience in the Retail, Department Stores, and luxury industry is highly desirable and ideally, within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.
We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.
Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere.
We are DECIEM, The Abnormal Beauty Company.
We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!
WHAT WE'RE LOOKING FOR
We are looking for a flexible customer service-oriented Sales Assistant known at DECIEM as Counter Associate, to join our "extraOrdinary" team in Selfridges, Oxford Street to deliver memorable experiences to our customers <3
Experience in the Retail, Department Stores, and luxury industry is highly desirable and ideally, within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.
- This is a 30-hour-a-week position on a part-time basis
- Greet all customers who enter the store with enthusiasm and professionalism, reflecting DECIEM’s vision through excellent service
- Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training
- Ensure standards for quality, customer service, and health and safety are met
- Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products
- Manage customer feedback and queries
There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…
Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
6 months of paid time off for new parents (inclusive of all genders).
Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
First dibs on new products.
A generous discount on DECIEM products for you, your family, and your friends.
BUILDING GROWTH TO POWER GOOD
We are a people-first company that lives by our core values to…
- ✨ Defy Convention.
- ✨ Make it real.
- ✨ Play in the grey.
- ✨ Build Bridges.
- ✨ Be the rabbit.
SUSTAINABILITY AND SOCIAL IMPACT
DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.
Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.
In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.
CREATING A HUMAN WORLD OF BEAUTY
DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "
DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.
WANT TO JOIN US?
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3
#SP
Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.
In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.
CREATING A HUMAN WORLD OF BEAUTY
DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "
DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.
WANT TO JOIN US?
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3
#SP