Creative Senior Account Manager

About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP

WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

A Hybrid working model

Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at WPP Production will involve working from the office for about 60% of the time for most people. Please speak to the Talent Acquisition team to find out more information.

What does a Creative Senior Account Manager do at WPP Production?

As part of the Client Services Department, you play a central role in the business and are pivotal to the smooth running of your account. You will be required to have a thorough understanding of all areas of the business and be responsible for managing projects from brief to final delivery on time and budget. You will be client focused and require good communication, organisation and time management skills to manage both your clients and internal departments, while always focusing on quality, process and profitability.

You will be working within the client's Activation Account team, implanted onsite working on behalf of the client. You will attend TJX office in Watford twice a week and occasionally work from the WPP Production office in London. You will deliver projects, working with TJX's onsite in-house creative team. You will be responsible for managing projects from briefing to final delivery, ensuring that TJX stakeholders, clients and agencies, adhere to set timings to ensure a timely delivery of all projects. You will be working on a range of projects from campaign development through to asset delivery for multiple channels.

Client management responsibilities:

Manage your workload effectively and highlight to your line manager if support is required to ensure successful

completion of a project

Manage other team members and become a mentor

Provide administrative support team as required

Reporting lines and key stakeholders

This role reports to the Account Director – Watford, but you will have a dotted reporting line into a client lead.

You will work closely with Creative, Print, Digital, Production teams.

Requirements

• Must have Creative agency experience
• Managing projects from start to finish working directly with a client.
• Experience in managing and servicing multi market accounts in the retail space
• Experience working in Creative, Branding, Social, Digital or Print production
• Experience with creative adaptation briefs
• Strong time management skills/prioritisation skills
• Can do attitude and an ability to work under pressure
• Strong interpersonal and communication skills
• Fluent oral and written English, other languages desirable
• Strong numeracy skills
• Quick learner when it comes to different softwares

Highly organised, detail oriented, client focused and proactive

Team Player

Strong IT literacy, including Word, Excel, PowerPoint/Key

Why work here:

At WPP Production, you'll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You'll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP's unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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Please contact careers@wppproduction.com if you need the job advert or form in another format.