Credit Controller

Buzzacott is a passionately independent and growing professional services firm. We are based in the City of London, with a satellite office in Hong Kong.

We are partner led and focused on people – our team and our clients. We combine market leading sector expertise and excellent service capability to provide exceptional service in our chosen markets.

Team Overview

The Finance team has approximately 12 people and look after the firm’s financial matters. It plays a huge role in supporting the business on a day-to-day basis. The team is relied upon to provide timely and accurate financial statistics, reports, and accounts.

Role Overview

The Revenue function sits within the Finance team and is a key support function to the firm, responsible for maintaining effective revenue control to enhance cash flow into the firm and minimise bad debts. The objectives for the Revenue function are:

• Achieving and maintaining a firmwide lock up target of less than 90 days.
• Meeting with all portfolio holders monthly to discuss WIP, billing and debts.
• Resolve queries from clients and portfolio holders within 24 hours.

As pivotal member of the revenue function, the key responsibilities for the role include:

• Maintaining an accurate and current client ledger by timely allocation of receipts to accounts.
• Supporting portfolio holders with the timely collection of debts.
• Escalating to, and liaising with, third parties to recover monies from delinquent accounts.
• Ensuring all doubtful debts are appropriately provisioned.

Duties and Responsibilities

• Distribute statements to clients.
• Chase clients by telephone and e-mail to follow up on any overdue invoices.
• Escalate details of any non-paying clients to the attention of appropriate management and propose follow up actions.
• Support the smooth running of the accounts receivable system. The firm has a new system that integrates with our practice management system, it sends out bills and reminders and provides clients with their own client portal.
• Answer queries from clients on payments.
• Process debtor write offs after seeking appropriate authorisation from the Finance Partner.
• Support the Senior Revenue Controller with producing and updating debtors reports with commentary, follow up actions for review, and expected cash receipt dates for use in cash flow forecasting and other management reports.

Skills and Experience

• 120 UCAS tariff points from 3 A-levels, or equivalent credit control qualification i.e. CICM
• Proven experience as a credit controller and experience liaising with senior management in a professional service environment
• Cash allocation and accounts processing
• Strong organisational, time and deadline management skills
• MS Office, including intermediate Excel
• Experience of using accounting and practice management software
• Excellent interpersonal skills to communicate with people at all levels
• A team player who works will under pressure
• Proactive, flexible and approachable

Why Buzzacott?

We’re big enough to provide deep expertise across a wide range of specialisms, but small enough to value meaningful personal connections — with clients and colleagues alike. You’ll work alongside experienced professionals who will support your continued development, while you contribute to shaping the growth of both our team and our clients.

At Buzzacott, we’re committed to equal opportunities and ensuring all employment decisions are fair, objective, and based on merit. We also have a firmly embedded approach to flexitime and support flexible working opportunities.

If you are interested in this role, we encourage you to apply directly via the Apply button at the top of the page. When applying, please include your salary expectations and let us know what interests you about the role. Alternatively, if you would like to talk to one of our HR Team about the vacancy before applying, contact us at recruitment@buzzacott.co.uk

Please note: Our HR Team review and respond to all applications.

No agencies please.