Credit Controller
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Credit Controller – London
Are you a self-motivated, hardworking, ambitious person looking for your next challenge? If you are, and you’re looking to join a national operation with international reach, then we have a great role for you, based at our London office near Tower Bridge.
Our firm
The UHY Hacker Young Group is a leading network of chartered accountants with over 20 offices spanning England, Wales and Northern Ireland. We are also a founding member of UHY International, our Top 20 global network, which has over 318 offices in all major global business jurisdictions.
We are a people-first business, and we recognise that you, and the rest of our team, are essential to deliver on our purpose of helping you prosper, whether you are a client, a member of our team, or part of our wider community.
We want you to be challenged, to learn and grow while you’re with us, to have fun in the workplace, work with like-minded individuals, and deliver great services.
Are you looking to join a team that:
- is values driven?
- believes in and delivers a culture of work-life balance, with a focus on wellbeing?
If so we would love to hear from you.
Role overview
As a Credit Controller, you will be responsible for managing your own ledger and supporting the effective collection of outstanding debts across UHY. Building on a solid understanding of accounts receivable processes, aged debt reporting and credit risk, the role combines technical expertise with relationship management skills to ensure prompt and professional credit control.
Working with limited supervision, you will communicate effectively with clients and colleagues, identifying and escalating risks, and actively participate in workstreams that add value to the credit control function.
You are expected to uphold UHY’s values, develop knowledge of service lines and key contacts, and act as a role model for junior members of the team.
As part of your ongoing professional development, we will support you in undertaking CICM study and other training as directed, if required. You will also mentor junior colleagues, provide guidance, and contribute to a culture of continuous improvement and high-quality service.
Job description
- Proactively manage customer accounts to ensure timely payments, supporting the company’s cash flow and financial health.
- Chase overdue debts professionally and negotiate payment plans to maintain strong customer relationships.
- Produce regular reports on aged debt, cash flow, and payment trends to inform management decisions.
- Resolve billing queries quickly and efficiently, ensuring a positive experience for customers.
- Ensure compliance with company policies, accounting standards, and relevant legal regulations.
- Continuously identify and implement improvements to credit control processes, driving efficiency and effectiveness.
- Regular meetings with your portfolio managers, these meetings are to be held at the office location. Some travel will be expected.
Working arrangements
The working week: 35 hours per week per week (Monday-Friday) to be worked from 09:30-17:30 with flexibility of hours to meet specific work demands.
Location: Your principle work based is our London Office.
At UHY it’s all about you – our benefits
- 31 days holiday (including bank holidays & Compulsory Christmas shutdown counted as part of holiday entitlement )
- The ability to ‘purchase’ extra days leave in salary sacrifice
- Private medical insurance at discounted rates
- Private medical insurance (Assistant manager and above)
- Private dental cover at discounted rates
- Subsidised corporate gym membership at Fitness First
- Life assurance (4x salary)
- Season ticket loan (for travel)
- Enhanced Maternity & Paternity pay
- Pension Scheme arrangements
- Employee discount platform – UHY Plus
- Cycle to work scheme
Person specifications – Desirable experience and skills
- Key skills and attributes required:
Essential:
- GCSEs (or equivalent) including Maths and English
- Proven numeracy skills, and experience using Microsoft Excel/Office and accounting or ERP systems.
Desirable:
- CICM Level 3 Diploma in Credit & Collections (or actively studying)
- Demonstrable experience of managing ledgers, credit risk and client relationships within a finance or credit control environment.